Inside Sales - Office Admin

Richards Supply; Loveland (CO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

401K with match

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Richards Building Supply, a family-owned business in Loveland, CO, is hiring an Inside Sales Representative. You will act as a trusted advisor, guiding contractors and professionals to the right products and solutions, while handling calls and in-person inquiries with a high level of customer service.

Requirements include 2–3 years in a customer-facing role, strong computer skills, and experience with CRM and Microsoft Office.

Qualifications

• 2-3 years in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills and familiarity with CRM systems.
• Customer-oriented mindset with ability to upsell and advise on products.
• Spanish-speaking skills are a plus but not required.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—phone or in-person—ensuring customers feel valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet demand.
• Educate customers on promotions, new products, and industry trends to maximize opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Complete various administrative tasks.

Skills

Customer-facing

Multitasking

Communication skills

Sales knowledge

Tools

CRM software

Microsoft Office

Job description

Are you passionate about delivering exceptional customer experiences and growing your career in sales?

Join Richards Building Supply, a family-owned and operated company with over 40 years of success!

We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

• Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
• Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
• Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
• Top-Tier Benefits:
• Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
• Additional voluntary benefits, including disability coverage and accident insurance.
• Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
• Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.
• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Complete various administrative tasks.
• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus!).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—but we’re happy to train motivated candidates!
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).
• High-level of customer service skills