Inside Sales

Richards Supply; Danbury (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous PTO (20 paid days off)

Competitive pay with OT potential

Comprehensive medical, dental, and vision insurance

401K with employer match

Opportunities for career growth

Job summary

Richards Building Supply, a family-owned company in Danbury, Connecticut, is seeking an Inside Sales Representative to enhance customer relationships and provide expert support. This full-time position offers a stable schedule, competitive pay, and opportunities for career growth.

The ideal candidate should have 2-3 years of experience in a customer-facing role and strong computer skills. Join us and become part of our supportive team where we treat you like family.

Qualifications

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills, and willingness to learn CRM systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products.
• Handle inbound and outbound customer interactions to ensure customer satisfaction.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers.
• Educate customers on promotions and new products.

Skills

Customer-facing experience

Strong computer skills (Microsoft Office, CRM)

Multitasking ability

Industry knowledge

Spanish-speaking skills

Job description

Are you passionate about delivering exceptional customer experiences and growing your career in sales?

Join Richards Building Supply, a family-owned and operated company with over 40 years of success!

We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

Key Benefits

• Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
• Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
• Competitive Pay: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
• Top-Tier Benefits:
  • Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable. 401K with industry-leading company match.
  • Additional voluntary benefits, including disability coverage and accident insurance.
• Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
• Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Qualifications

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus!).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—but we’re happy to train motivated candidates!
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!