Inside Sales - MHE

RMH Systems, Inc.; Waukee (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) with Company match

Health insurance

Vision insurance

Flexible spending accounts

Life insurance

Disability insurance

Paid time off

Volunteer time off

Job summary

RMH Systems, Inc. in the Midwest seeks a well-organized Inside Sales Representative to support our sales operations, including order entry, quoting, and aftermarket follow-up. The role blends customer service, sales support, and project coordination, with the inside team as the first contact point for customers.

The position requires an Associates degree (or related experience), strong computer skills, and fluent English. Salary ranges from $50,000 to $70,000 per year based on experience.

Qualifications

• 2-year Associates Degree or higher in related field.
• Strong computer and typing skills with Outlook and Microsoft Office.
• Fluent English (read, write and speak).

Responsibilities

• Enter orders daily as provided by the outside sales team.
• Customer service – answering phone calls, following up on orders, managing freight.
• Act as liaison between customers and sales/parts departments to ensure timely delivery.
• Manage smaller equipment & parts quotes and ordering.
• Provide project coordination on larger orders and maintain customer contact files.

Skills

Fluent English

Outlook

Microsoft Office

Mechanical aptitude

Education

Associate degree or higher in related field

Tools

Outlook

Microsoft Office

Job description

RMH Systems, one of the largest material handling, packaging, and industrial scale integrators in the Midwest, is currently seeking a well-organized and self-motivated Inside Sales Representative to support our sales operations.

The primary objective for this role is to help support our sales team and grow our business. This role is a combination of customer support, sales support, project coordination, order quoting, and order entry. Our inside team works hard to make sure our projects are organized, and that our sales/engineering teams have what they need to be successful. Our inside team is the first contact point for our customer base. This individual needs to be organized, detail-oriented, positive, and reliable. This individual is responsible for order entry, order quoting, and aftermarket follow-up.

Primary Duties & Responsibilities

• Enter orders daily as provided by the outside sales team.
• Customer service – answering phone calls, making aftermarket service phone calls, following up on orders, managing freight, etc.
• Act as liaison between our customers and company sales and parts departments. Coordinate customer functions with other departments to ensure timely delivery and installation.
• Manage smaller equipment & parts quotes and ordering.
• Provide project coordination on larger projects to assist in organizing details with large system orders.
• Maintain a high level of communication with other departments to stay abreast of pricing, equipment updates, specials, etc.
• Assist with the preparation of quotes and proposals in concert with other interested departments.
• Maintain the customer contact file with monthly updates.
• Backup other inside sales teams members when needed.
• 2-year Associates Degree and similar experience in inside sales, or Bachelor's Degree in related field.
• Strong computer and typing skills with the ability to use Outlook and Microsoft Office products.
• Mechanical ability or industry experience a plus.
• Must be able to read, write and speak fluent English.

Pay Range: $50,000.00 - $70,000.00 per year. Pay is based on experience

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. For 10 consecutive years, we have been recognized as a “Top Places to Work” by the Des Moines Register for producing an admirable company culture with minimal turnover, and a fun, yet challenging, work environment.

• 401(k) with Company match
• Health insurance- traditional plan and High-Deductible plan with HSA
• Vision insurance
• Flexible spending accounts
• Life insurance
• Disability insurance
• Paid time off and time off to volunteer in the community