Inside Sales Manager - Team Leader & Coach

Glsauto; South Carolina; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

Telemedicine

401K with employer match

PTO & holidays

Volunteer Time Off

Tuition Reimbursement

Parental Leave

Business casual environment

Job summary

GLS is seeking an Inside Sales Manager to oversee a team of 10+ staff, drive performance, and ensure high-quality customer outcomes. You will hire, train, and motivate the team, implement programs and policies, and manage collections and delinquency reduction.

The role requires a bachelor’s degree and proven leadership experience within lending environments. Join a results-driven culture with growth opportunities, performance bonuses, and a focus on regulatory compliance.

Qualifications

• Bachelor’s degree required.
• Two years of supervisory or leadership experience.
• Experience with consumer lending/auto financing is a plus.
• Proven ability to take initiative and implement improvements.
• Strong interpersonal and communication skills.
• Excellent organizational skills with attention to detail and prioritization.
• Ability to manage multiple tasks in fluctuating volumes.
• Demonstrated ability to lead and coach a team.

Responsibilities

• Directly supervise 10+ employees.
• Lead staffing decisions and performance evaluations.
• Review time sheets and time-off requests.
• Motivate team to meet daily, weekly, monthly, and annual goals.
• Conduct monthly coaching sessions based on scorecard results.
• Analyze reports to optimize performance and disputes handling.
• Lead team meetings and training sessions.
• Maintain compliance with policies and regulatory requirements.
• Set daily schedules to meet business needs.
• Run daily reports to ensure service level targets.

Skills

Leadership

Interpersonal skills

Organizational skills

Multitasking

Team motivation

Computer skills

Education

Bachelor's degree

Job description

GLS is seeking an Inside Sales Manager to oversee a team of 10+ staff, drive performance, and ensure high-quality customer outcomes. You will hire, train, and motivate the team, implement programs and policies, and manage collections and delinquency reduction.

The role requires a bachelor’s degree and proven leadership experience within lending environments. Join a results-driven culture with growth opportunities, performance bonuses, and a focus on regulatory compliance.