Inside Sales Manager - Relationship Growth & Team Leadership

Capital One National Association; Downers Grove (IL); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking an Inside Sales Manager in Downers Grove, IL to lead a small team of Relationship Managers and drive loan origination performance. You will recruit, train, coach, and guide the team while managing dealer relationships and submitting applications for credit decisions.

The role emphasizes mentoring, data-driven performance improvement, and alignment with Capital One’s sales processes. In-office training is required, with weekend and Saturday coverage as needed.

Qualifications

• 2+ years in financial services or B2B sales.
• Experience leading a small inside sales or relationship team.
• Strong coaching and performance feedback skills.

Responsibilities

• Recruit, interview, hire, onboard, and develop associates.
• Provide impact performance feedback through recognition, rewards, and corrective action.
• Guide employee growth and accountability through structured coaching and development.

Skills

Team leadership

Relationship management

Sales & coaching

Recruiting

Education

Bachelor’s Degree

Job description

Capital One is seeking an Inside Sales Manager in Downers Grove, IL to lead a small team of Relationship Managers and drive loan origination performance. You will recruit, train, coach, and guide the team while managing dealer relationships and submitting applications for credit decisions.

The role emphasizes mentoring, data-driven performance improvement, and alignment with Capital One’s sales processes. In-office training is required, with weekend and Saturday coverage as needed.