Auto Finance Relationship Lead – Dealer Partnerships

Capital One; Downers Grove (IL); On-site; USD 74,000 - 85,000; Full time

Job summary

Capital One is seeking a Relationship Manager Associate in Downers Grove, IL to cultivate relationships with 60-80 dealerships and support Capital One Auto Finance. You will handle outbound and inbound dealer calls, analyze territories, and guide deals through underwriting and funding.

The role emphasizes strategic communication, achieving monthly targets, and coordination with sales managers and peers across the automotive finance unit.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience.
• Bachelor’s Degree in Business preferred.
• 2+ years experience in Auto Finance.
• 2+ years experience in Customer Relations.
• 5+ years experience in Customer Service.

Responsibilities

• Cultivate positive relationships with our dealerships.
• Optimize communication skills by creating strategic deals and goals with dealerships over the phone.
• Review the structure in underwriting for COAF.
• Guide the deals in house for funding.
• Analyze territory production goals.
• Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives.

Skills

Customer Service

B2B Sales

Financial Services

Education

Bachelor’s Degree in Business

Job description

Capital One is seeking a Relationship Manager Associate in Downers Grove, IL to cultivate relationships with 60-80 dealerships and support Capital One Auto Finance. You will handle outbound and inbound dealer calls, analyze territories, and guide deals through underwriting and funding.

The role emphasizes strategic communication, achieving monthly targets, and coordination with sales managers and peers across the automotive finance unit.