Inside Sales Manager: Lead & Develop High-Performers

3M HEALTHCARE; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Base salary + incentive

Medical, dental, and vision

Paid time off and holidays

Tuition reimbursement

Career development

People-first culture

Job summary

TricorBraun is seeking an Inside Sales Manager to lead and develop a high‑performing inside sales team in Charlotte, NC. You will coach team members, monitor performance metrics, and drive a culture of accountability and continuous improvement.

You will partner with operations, procurement, and external sales teams to support customer success and growth. The role requires experience in a fast-paced B2B environment and strong leadership skills.

Qualifications

• Experience leading or mentoring sales teams in a fast-paced business environment.
• Strong communication, coaching, and relationship-building skills.
• Proven ability to drive accountability and performance through metrics and process.
• Customer-focused approach with strong problem-solving abilities.
• Ability to manage multiple priorities and adapt quickly to changing business needs.
• Experience in distribution, manufacturing, packaging, or B2B sales environments preferred.

Responsibilities

• Lead, coach, and develop inside sales team to achieve revenue, margin, and activity goals.
• Establish clear performance expectations and hold the team accountable through regular coaching and feedback.
• Monitor sales pipelines, customer activity, and team performance metrics to get results.
• Partner cross-functionally with operations, procurement, and external sales teams to support customer success.
• Support the execution of sales strategies, initiatives, and process improvements.
• Assist with recruiting, onboarding, and training new team members.
• Find opportunities to improve customer retention, account growth, and overall sales effectiveness.
• Create a positive, team‑oriented culture focused on collaboration and continuous improvement.

Skills

Sales leadership

Team coaching

Relationship building

Performance metrics

Customer-focused

Prioritization

B2B sales

Distribution/Packaging

Job description

TricorBraun is seeking an Inside Sales Manager to lead and develop a high‑performing inside sales team in Charlotte, NC. You will coach team members, monitor performance metrics, and drive a culture of accountability and continuous improvement.

You will partner with operations, procurement, and external sales teams to support customer success and growth. The role requires experience in a fast-paced B2B environment and strong leadership skills.