Inside Sales Manager

3M HEALTHCARE; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Base salary + incentive

Medical, dental, and vision

Paid time off and holidays

Tuition reimbursement

Career development

People-first culture

Job summary

TricorBraun is seeking an Inside Sales Manager to lead and develop a high‑performing inside sales team in Charlotte, NC. You will coach team members, monitor performance metrics, and drive a culture of accountability and continuous improvement.

You will partner with operations, procurement, and external sales teams to support customer success and growth. The role requires experience in a fast-paced B2B environment and strong leadership skills.

Qualifications

• Experience leading or mentoring sales teams in a fast-paced business environment.
• Strong communication, coaching, and relationship-building skills.
• Proven ability to drive accountability and performance through metrics and process.
• Customer-focused approach with strong problem-solving abilities.
• Ability to manage multiple priorities and adapt quickly to changing business needs.
• Experience in distribution, manufacturing, packaging, or B2B sales environments preferred.

Responsibilities

• Lead, coach, and develop inside sales team to achieve revenue, margin, and activity goals.
• Establish clear performance expectations and hold the team accountable through regular coaching and feedback.
• Monitor sales pipelines, customer activity, and team performance metrics to get results.
• Partner cross-functionally with operations, procurement, and external sales teams to support customer success.
• Support the execution of sales strategies, initiatives, and process improvements.
• Assist with recruiting, onboarding, and training new team members.
• Find opportunities to improve customer retention, account growth, and overall sales effectiveness.
• Create a positive, team‑oriented culture focused on collaboration and continuous improvement.

Skills

Sales leadership

Team coaching

Relationship building

Performance metrics

Customer-focused

Prioritization

B2B sales

Distribution/Packaging

Job description

Make TricorBraun Your Best Move Yet! We are looking for an Inside Sales Manager to lead and develop a high‑performing inside sales team.

We are a global packaging leader. TricorBraun has team members across the Americas, Europe, Asia, Australia, and New Zealand. As North America’s largest distributor of primary packaging, we help some of the world’s most recognizable brands bring their products to life through innovative packaging solutions.

Your Role Here

As a Manager of Inside Sales, you will oversee a group of inside sales professionals tasked with developing customer relationships, increasing sales performance, and ensuring outstanding service. You’ll translate strategy into action by coaching team members, monitoring performance metrics, and creating a culture focused on accountability, collaboration, and continuous improvement.

Responsibilities

• Lead, coach, and develop inside sales team members to achieve revenue, margin, and activity goals.
• Establish clear performance expectations and hold the team accountable through regular coaching and feedback.
• Monitor sales pipelines, customer activity, and team performance metrics to get results.
• Partner cross‑functionally with operations, procurement, and external sales teams to support customer success.
• Support the execution of sales strategies, initiatives, and process improvements.
• Assist with recruiting, onboarding, and training new team members.
• Find opportunities to improve customer retention, account growth, and overall sales effectiveness.
• Create a positive, team‑oriented culture focused on collaboration and continuous improvement.

What You Bring

• Experience leading or mentoring sales teams in a fast‑paced business environment.
• Strong communication, coaching, and relationship‑building skills.
• Proven ability to drive accountability and performance through metrics and process.
• Customer‑focused approach with strong problem‑solving abilities.
• Ability to manage multiple priorities and adapt quickly to changing business needs.
• Experience in distribution, manufacturing, packaging, or B2B sales environments preferred.

Benefits

• Competitive base salary + incentive opportunity
• Comprehensive medical, dental, and vision benefits
• Paid time off plus company holidays
• Tuition reimbursement and professional development support
• Career advancement opportunities within a global organization
• A people‑first culture built on teamwork, growth, and innovation

We invest in our people and provide the tools, support, and opportunities needed to grow your career. You’ll join a collaborative culture where your ideas and leadership make an impact.

We are proud to be an equal opportunity employer and encourage applications from all qualified candidates.