Inside Sales Manager - Houston, TX

Atlas Copco; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Atlas Copco in Houston seeks an Inside Sales Team Leader to develop the service business and drive market share by effectively managing and developing the inside sales team in two territories. You will lead the team, collaborate with operations, and implement best practices to deliver high-quality products and solutions for our customers.

The role emphasizes leadership, process optimization, and customer-focused execution with a strong emphasis on developing team competence and driving

Qualifications

• Be willing to develop yourself by learning new skills and increasing knowledge of products, systems and the company’s market.
• Strong verbal and written communication skills with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.
• Bachelor’s degree desirable in management, business, administration, marketing, engineering or other technical specialization.

Responsibilities

• Manage and lead the inside and parts sales team
• Ensure that the necessary process and best practices are implemented and followed up
• Identify, suggest and implement process improvements and best practices
• Monitor and drive activity levels that will lead to the established vision of success for the business
• Follow up the performance of team members while working on their competence development
• Collaborate with operations to best handle inbound and outbound requests, driving a hassle-free experience for our customers
• Optimize and find efficiencies on the call flow to ensure all calls are captured and handled in a timely manner
• Identify competence gaps, plan and implement training plans and conduct performance evaluations

Skills

Communication skills

Customer focus

Risk awareness

Empathy

Assertiveness

Self-motivation

Organizational skills

Willing to learn

Education

Bachelor’s degree desirable (management, business, marketing, engineering)

Job description

Bring your curiosity to work as our nextInside Sales Team Leader - Houston. You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in one clear sentence] . You will contribute directly to how we create high‑quality products and solutions for our customers.

Bring your curiosity to work as our nextInside Sales Team Leader - Houston. You will be part o f ou r Inside Sales t eam reporting to Regional Sales Manager. In this role, your mission is to develop the service business, driving market share (1-1 ratio) and customer penetration (customer share) by effectively managing and developing the inside sales team in two different territories.You will contribute directly to how we create high‑quality products and solutions for our customers.

• Manage and lead the inside and parts sales team
• Ensure that the necessary process and best practices are implemented and followed up
• Identify, suggest and implement process improvements and best practices
• Monitor and drive activity levels that will lead to the established vision of success for the business
• Follow up the performance of team members while working on their competence development
• Collaborate with operations to best handle inbound and outbound requests, driving a hassle-free experience for our customers
• Optimize and find efficiencies on the call flow to ensure all calls are captured and handled in a timely manner
• Identify competence gaps, plan and implement training plans and conduct performance evaluations

Your skills and experience

• Be willing to develop yourself by learning new skills and increasing your knowledge of products, systems and the company’s market and operation.
• Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.
• Be customer oriented, able to understand customer needs and priority them accordingly.
• Able to take risks while still analyzing potential pitfalls of his/hers actions.
• Show good level of empathy while enforcing company policies and strategic directions.
• Demonstrate assertiveness while being helpful to various demands from the organization.
• Be self-motivated, willing to take action while coping with varied workloads.
• Be organized while demonstrating flexibility in day-to-day work
• A bachelor’s degree is desirable, in either management, business, administration, marketing, engineering or other technical specialization. Relevant related experience will be considered

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.

This role requires you to work on-site at our office in Houston, United States (US). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.