Inside Sales Manager: Growth & Retention Leader

Pursuit; Mount Arlington (NJ); Hybrid; USD 180,000 - 270,000; Full time

Benefits offered by this job

Medical + Dental + Vision

Health Savings Account

401(k) and Roth

Profit Sharing

Professional Development

Job summary

Pursuit is partnering with a healthcare licensing leader to recruit an Inside Sales Manager who will lead and develop the Account Management team across the existing client base. You will center on customer retention, account growth, and operational excellence to maximize recurring revenue.

The role requires strong leadership, a track record in IT services or software, and comfort with face-to-face client interactions. Some in-office presence in Mount Arlington, NJ is expected 2–3 days per week.

Qualifications

• 5+ years in Account Management, Sales, or Customer Success.
• 2+ years of management/leadership experience.
• Background in IT services or software.
• Experience conducting reviews, giving feedback, and setting expectations.
• Must be comfortable with face-to-face client interactions.
• Willing to commute to the office 2-3 times per week.

Responsibilities

• Lead and develop the Account Management team to drive retention and growth.
• Establish processes, structure, and accountability for customer success.
• Oversee execution to maximize recurring revenue across current clients.
• Manage face-to-face client interactions and quarterly reviews.
• Collaborate on strategy to improve client satisfaction and revenue.

Skills

Account Management

Sales

Customer Success

Leadership

Client Relationships

Strategic Planning

Job description

Pursuit is partnering with a healthcare licensing leader to recruit an Inside Sales Manager who will lead and develop the Account Management team across the existing client base. You will center on customer retention, account growth, and operational excellence to maximize recurring revenue.

The role requires strong leadership, a track record in IT services or software, and comfort with face-to-face client interactions. Some in-office presence in Mount Arlington, NJ is expected 2–3 days per week.