Inside Sales Manager, Existing Accounts

Ziprecruiter; Phoenix (AZ); On-site; USD 76,500 - 93,500; Full time

Benefits offered by this job

Competitive salary

Exceptional benefits package

Flexible Vacation & Paid Time Off

Employer-matched 401(k) plan

Job summary

Ziprecruiter is seeking an Inside Sales Manager in Phoenix to lead and coach the sales team, focusing on customer relationship management and achieving revenue targets. This role involves significant training, hiring participation, and ensuring team efficiency in a fast-paced environment.

The ideal candidate has solid experience managing sales teams and is skilled in analyzing performance metrics. Competitive compensation includes a base salary of $85,000 with a potential $70,000 commission. Comprehensive benefits are available.

Qualifications

• 1+ years of experience managing inside sales teams.
• Skilled in objection handling throughout the sales cycle.
• Experience in hiring and training salespeople.

Responsibilities

• Lead and coach the inside sales team.
• Monitor team performance against revenue targets.
• Collaborate with sales management to improve efficiency.

Skills

Managing Inside Sales

Sales cycle management

Leadership

Salesforce.com

MS Office Suite

Education

Bachelor’s Degree

Tools

Salesforce.com

Microsoft Office

Job description

Summary/objective

Our inside sales team is growing very fast, and we now have the need for Inside Sales Managers to lead and coach a team. The manager will work on the SMB Account Management team. A critical front-line function, the SMB Account Management teams are responsible for day-to-day customer relationship management, campaign management, and up-selling and renewing.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Work with your team to help them hit or exceed their/your monthly revenue target
• Spend 40% of your time training and coaching your team to greatness, no desk jockeys
• Heavy participation and contribution to the hiring process to select A players for our team
• Weekly reporting on the progress of your team, keeping an open line of communication with the director of the department on your weekly projects
• Weekly coaching sessions with team members to effect positive change and retain top performers
• Call coaching and call assistance from reps when needed
• Establish team measurements, KPI's, and provide regular reporting on progress and tracking
• Work closely with Sales Management peers within your department and across the company to ensure optimal efficiency between teams
• Constantly review and refine sales processes to increase the effectiveness of the team
• Sales process and provide direct input into the sales strategy
• Coaching your team on presenting value on new products to clients
• We are, but are not, a start-up, and there will be change
• Effectively lead teams through change while keeping up employee morale and company culture
• All other duties assigned
• Based in AZ

Competencies

• Mandatory 1+ years of experience Managing Inside Sales people in a quota-carrying, transactional environment and affecting month-over-month revenue and/or profit increases (Inside Sales Preferred; hunting and/or farming)
• Skilled in all aspects of the sales cycle, from open to close and objection handling
• Experience in developing successful sales teams based on enthusiastic leadership and motivational skills
• Experience in analyzing monthly and weekly sales trends based on reports, metrics, KPI's, and creating meaningful changes to affect positive results
• Experience hiring and training new salespeople
• Demonstrated leadership qualities
• Track record of leading by example, being a successful sales rep/individual contributor
• Track record of training in new products and sales techniques
• A motor that never stops
• Strong organization and time management skills
• Experience working with and administering Salesforce.com
• Resourceful and knowledgeable, able to think quickly on their feet
• Working knowledge of MS Office Suite (Word, Excel, Outlook, and PPT)
• Must be able to work in the Tempe offices regularly; this is not a 'work from home' management job
• Bachelor’s Degree preferred

Benefits

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan

Compensation

The US base pay for this position is $85,000.00. In addition to the base rate, this role is eligible for a target commission of $70,000.00 annually (based on full-time hours and 100% quota attainment). Your actual compensation will vary based on performance against sales targets.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

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EEO Statement

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.