Director, Account Management

Definitive Healthcare; Framingham (MA); On-site; USD 144,000 - 270,000; Full time

Benefits offered by this job

Unlimited paid time off

Medical, dental, and vision coverage

401(k) plan with employer contribution

Job summary

Definitive Healthcare is seeking a Director of Account Management in Framingham, MA. This role involves leading a sales team, identifying growth opportunities, and ensuring client satisfaction through effective management and coaching. You will be directly involved in the sales process while fostering a culture of achievement within the team.

The ideal candidate should have significant inside sales and management experience, with a passion for developing their team while exceeding revenue targets. Comprehensive benefits include health coverage and a 401(k) plan.

Qualifications

• 5+ years of inside sales experience.
• 3+ years of front-line sales management experience.
• Ability to lead teams in office and remote settings.
• Proven ability to succeed in a high-velocity sales environment.

Responsibilities

• Manage a quota-carrying sales team focused on growing existing client accounts.
• Hire, train, and develop new team members.
• Assist in all phases of the sales process.
• Create a positive high-performance work environment.

Skills

Inside sales experience

Sales management experience

Hands-on prospecting

Leadership and management best practices

Experience with Salesforce.com

Job description

About the Role

As the Director of Account Management, you will lead, hire, develop and manage a quota‑carrying sales team focused on growing existing client accounts. Your responsibilities include identifying growth opportunities, renewing contracts and closing larger deals. Success will be measured by quota attainment, retention and account growth. The role requires hands‑on sales coaching and active participation in closing big deals.

What You’ll Do

• Meet or exceed monthly, quarterly, and annual team revenue quotas and KPI targets.
• Build a metrics‑based culture of excellence focused on activity, accountability and achievement.
• Directly assist in all phases of the sales process including prospecting, value proposition, product demonstration, follow‑up and closing.
• Hire, train and develop new team members to achieve their full potential.
• Create a fun and positive high‑performance work environment that celebrates success.
• Coach, mentor and instill leadership and management best practices throughout the organization.
• Assist in identifying training needs and help create and deploy effective training programs.

What You'll Bring

• 5+ years of inside sales experience.
• 3+ years of front‑line sales management experience and a process‑oriented mindset.
• Proven ability to succeed in a high‑velocity sales environment.
• Desire to be hands‑on and actively prospect upsell opportunities, contract renewals and close business.
• Track record of consistent overachievement, both as an individual contributor and manager.
• Passion for developing team members and teaching a growth mindset.
• Motivated, high energy with a commitment to sustained excellence.
• Ability to lead teams dynamically in both office and remote settings.
• Experience with Salesforce.com preferred.

Compensation and Benefits

Salary range: $144,000.00 – $270,000.00 per year, based on experience and qualifications. Eligible for company bonus or commission plans. Comprehensive benefits include medical, dental and vision coverage, unlimited paid time off, and participation in the company 401(k) plan with employer contribution.

Equal Employment Opportunity and Disability

Definitive Healthcare is an equal‑opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. We welcome applicants regardless of race, color, religion, age, gender, gender identity, sexual orientation, veteran or disability status. If you are a resident of California, Colorado, New York City or Washington and interested in a remote role, you may request additional compensation information.