Inside Sales Manager

Lkq-Corporation; Crystal River (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

401k with Generous Company Match

Life Insurance & Long-Term Disability

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

PNC Daily Pay Option

Job summary

LKQ Corporation is seeking a sales-focused leader to develop marketing and sales plans, monitor performance, and resolve escalated customer issues. You will guide Inside Sales, set goals, and report on initiatives while managing labor claims and quality-improvement efforts.

The role requires 5+ years in a supervisory capacity, familiarity with automotive parts, and strong MS Office skills; a Bachelor's degree is preferred. On-site role with growth opportunities and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• 5+ years in a specialized profession with senior lead/supervisor experience.
• Bachelor's Degree preferred; automotive experience valued.
• Knowledge of automotive parts and related workflows.

Responsibilities

• Develop and implement marketing and sales plans; monitor results.
• Resolve customer service issues; assist Inside Sales as needed.
• Set, track, and report on key sales initiatives.
• Lead staff including hiring, training, and performance reviews.
• Support quality improvement initiatives and labor claim handling.
• Balance multiple tasks with moderate complexity; ensure quality standards.

Skills

Sales planning

Team leadership

Customer service

Data reporting

Product knowledge

Quality improvement

Hiring & training

Microsoft Office

Multitasking

Education

High school diploma

Bachelor's degree preferred

Tools

Outlook

Word

Excel

PowerPoint

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!Responsible for managing the generation of revenue and promoting sales of new and existing company products. Responsible for establishing goals and objectives for Sales team.Essential Job DutiesDevelop and implement marketing/sales plans and monitor results.Analyzes or resolves customer service issues or assists Inside Sales Coordinators in resolving customer service issues.Set, track, and report on key sales initiatives.Be familiar with company product literature and be able to convey product information and availability to customers.Assist in determining labor claims.Manage the reduction of damaged returns.Manage and support the continual improvement of our company’s quality improvement system.Assumes other duties as assigned.Supervisory ResponsibilitiesManage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.Minimum Requirements Education & ExperienceHigh school diploma or equivalent.5 years+ in specialized profession or equivalent; Proficient in specialty including prior senior lead / supervisor experience; Degree or equivalent work experience. Preferred RequirementsBachelor's Degree.Prior automotive experience and knowledge of automotive parts. Knowledge/Skills/AbilitiesAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and Powerpoint presentations to support business objectives.Frequently communicates complex information across departments and interacts with management. Can present, resolve and address delicate situations. Can motivate and persuade others.Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents and practices.Decisions generally affect own job or assigned functional area.Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.Handle multiple tasks or projects simultaneously with moderate complexity. Essential Physical Demands/Work EnvironmentWork is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.Travel may be required periodically, including overnight stays (contingent on position requirements).Must be able to lift up to 25 pounds.Benefits:Health/Dental/Vision InsurancePaid Time OffPaid Parental LeaveFertility Coverage401k with Generous Company MatchCompany Paid Life Insurance and Long-Term DisabilityShort-Term DisabilityEmployee Assistance ProgramTuition ReimbursementEmployee DiscountsPNC Daily Pay OptionJoin us for an exciting career journey with positive, driven individuals.