Inside Sales & Logistics Support Specialist

cherokee brick; Macon (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental, and vision insurance

Company-paid life insurance

Job summary

Cherokee Brick & Tile Company is seeking an Inside Sales Representative to support Outside Sales and assist phone and walk-in customers, helping to build trust, confidence, and lasting business relationships. This is an office-based role focused on processing customer orders, coordinating with dispatch for truck deliveries and rail shipments, and answering product inquiries.

The position offers a standard schedule, with occasional extended hours during inventory events, and benefits including a

Responsibilities

• Process customer orders in the system and coordinate with dispatch for truck deliveries.
• Manage rail delivery orders, coordinate with loading supervisors, and liaise with railroad services for deliveries.
• Assist contract truck drivers with order pick-ups by generating loading tickets.
• Provide support to phone and walk-in customers by answering product inquiries, processing orders, and issuing loading tickets or payment receipts.
• Verify brick availability through inventory systems and communicate with loading yard supervisors for accuracy.
• Notify customers when orders are ready and coordinate delivery logistics by truck or rail.
• Compile data, prepare reports, and handle routine correspondence.

Job description

Cherokee Brick & Tile Company is seeking an Inside Sales Representative to support Outside Sales and assist phone and walk-in customers, helping to build trust, confidence, and lasting business relationships. This is an office-based role focused on processing customer orders, coordinating with dispatch for truck deliveries and rail shipments, and answering product inquiries.

The position offers a standard schedule, with occasional extended hours during inventory events, and benefits including a