Inside Sales Representative

General Shale; Memphis, Northern (TN, KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Professional development

Stable company environment

Equal opportunity employer rights

Job summary

General Shale, Inc. in Memphis, TN is seeking an Inside Sales Representative to support daily sales operations, handle customer inquiries, process orders, and coordinate with dispatch and the outside sales team.

This role emphasizes teamwork, strong communication, and the use of SAP to maintain accurate information; a degree is preferred and growth opportunities are available within a stable, established company.

Qualifications

• 1–3 years of customer service or sales experience.
• Associate or Bachelor’s degree preferred.
• Strong computer skills; SAP experience is a plus.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a team environment.

Responsibilities

• Provide inside sales support and customer service
• Process orders, invoicing, and cash sales
• Answer incoming calls and respond to customer inquiries
• Enter and maintain accurate information in SAP
• Coordinate with dispatch to schedule deliveries
• Work closely with the outside sales team
• Assist with light yard or product support as needed

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Education

Associate or Bachelor's degree

Tools

SAP

Job description

General Shale, Inc., a leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative to join our team in Memphis, TN. This role supports daily sales operations and works closely with customers, dispatch, and the outside sales team.

The position involves a mix of customer service, order processing, and coordination with internal teams to ensure accurate and timely delivery of products.

Key Responsibilities:

Provide inside sales support and customer service

Process orders, invoicing, and cash sales

Answer incoming calls and respond to customer inquiries

Enter and maintain accurate information in SAP

Coordinate with dispatch to schedule deliveries

Work closely with the outside sales team

Assist with light yard or product support as needed

Qualifications:

1–3 years of customer service or sales experience

Associate or Bachelor’s degree preferred

Strong computer skills; SAP experience is a plus

Strong communication and organizational skills

Ability to manage multiple priorities in a team environment

What We Offer:

Opportunities for professional development

A stable, established company environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.