Inside Sales Representative

Cherokee Brick; Brunswick (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Cherokee Brick in Brunswick, GA is seeking a full-time Inside Sales Representative to manage inbound and outbound calls, provide product information, and prepare quotes.

You will process orders, nurture existing accounts, follow up on leads, and coordinate with sales and operations teams to ensure on-time delivery. You will also resolve inquiries and update customer records to support customer satisfaction and sales targets.

Qualifications

• Demonstrated inside sales experience with managing phone and email inquiries and closing orders.
• Strong Customer Service and Customer Satisfaction focus, with the ability to handle questions, resolve problems, and build trust.
• Experience with Account Management to develop new business and nurture existing client relationships.
• Effective communication and interpersonal skills, with the ability to explain technical product details clearly.
• Basic proficiency with order entry software, and standard office applications (e.g., email, spreadsheets).
• Organizational skills and attention to detail for managing multiple accounts, quotes, and follow-ups.

Responsibilities

• Handle inbound and outbound sales calls and provide product information.
• Prepare quotes and process orders accurately and timely.
• Maintain relationships with existing accounts and follow up on leads.
• Collaborate with external sales and operations teams to ensure on-time delivery.
• Respond to customer inquiries and update records in the system.
• Support promotional initiatives and track sales activity.

Skills

Inside Sales experience

Customer service focus

Account management

Communication skills

Organizational skills

Education

High school diploma or equivalent

Business or sales education (bonus)

Tools

Order entry software

MS Office

Job description

Company Description

Cherokee Brick, founded in 1877 and family-owned since 1900, is one of the few American brick manufacturers with a long-standing tradition of craftsmanship and reliability. The company’s products are available in 32 states. Cherokee Brick offers a wide range of colors across collections such as Classic, Handcrafted, Antebellum, and Architectural, with many products also available as thin brick and special shapes. This product flexibility allows customers to select from an extensive variety of colors, textures, and formats to match their project needs. More information is available at www.cherokeebrick.com and on the company’s Facebook page.

Role Description

The Inside Sales Representative is a full-time, on-site role based in Brunswick, GA. This position is responsible for managing inbound and outbound sales calls, providing product information, preparing quotes, and processing orders in a timely and accurate manner. The role includes maintaining strong relationships with existing accounts, following up on leads, and collaborating with external sales and operations teams to ensure on-time delivery and customer satisfaction. The Inside Sales Representative will respond to customer inquiries, resolve issues, and update customer records in the system. This team member will also support promotional initiatives, track sales activity, and contribute to meeting individual and team sales targets.

Qualifications

• Demonstrated Inside Sales experience, including managing phone and email inquiries and closing orders.
• Strong Customer Service and Customer Satisfaction focus, with the ability to handle questions, resolve problems, and build trust.
• Experience with Account Management to develop new business and nurture existing client relationships.
• Effective communication and interpersonal skills, with the ability to explain technical product details clearly.
• Basic proficiency with order entry software, and standard office applications (e.g., email, spreadsheets).
• Organizational skills and attention to detail for managing multiple accounts, quotes, and follow-ups.
• Ability to work on-site in Brunswick, GA, and collaborate with cross-functional teams in different locations.
• Prior experience in building materials, construction, or a related industry is preferred but not required.
• High school diploma or equivalent; additional education in business or sales is a plus.