Customer Service & Inside Sales Associate — Masonry Supplies

GOEBEL FIXTURE COMPANY; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid Time Off

Paid Holidays

Job summary

US Brick is hiring a Customer Service Representative in Columbia, SC. The role involves in-store and phone customer service, counter sales of bricks and masonry products, and coordinating truck deliveries.

You’ll build strong relationships with the outside sales team and adhere to safety and quality policies while supporting the team in busy periods. This position is full-time, with comprehensive benefits and PTO.

Qualifications

• Proactive, critical thinker and problem solver
• Adaptability and flexibility required
• Excellent oral, written and interpersonal communication
• Inside sales or customer service experience, highly preferred
• Experience with Oracle, highly preferred
• Proficiency in Microsoft Office, required

Responsibilities

• Provide stellar customer service, both in store and over the phone
• Handle and drive counter sales of bricks and masonry products
• Organize and dispatch trucks and deliveries
• Develop a strong working relationship with US Brick outside sales team
• Follow all safety, quality, production, environmental policies, and procedures
• Be a good team member, assisting others as needed in a helpful way
• Contribute to team effort by performing other assigned duties as needed

Skills

Customer service

Oral & written communication

Microsoft Office

Problem solving

Inside sales experience

Tools

Oracle

Microsoft Office

Job description

US Brick is hiring a Customer Service Representative in Columbia, SC. The role involves in-store and phone customer service, counter sales of bricks and masonry products, and coordinating truck deliveries.

You’ll build strong relationships with the outside sales team and adhere to safety and quality policies while supporting the team in busy periods. This position is full-time, with comprehensive benefits and PTO.