Inside Sales Leader - Employee-Owned Growth Driver

The Franklin Group Inc; Caldwell (ID); On-site; USD 55,000 - 75,000; Full time

Job summary

Franklin Building Supply in Caldwell, ID is seeking a Store Leader to run a profitable, customer-focused operation. You will own the store’s performance, lead a team of hourly associates, and drive sales growth by leveraging customer insights and market trends.

The role requires strong leadership, experience in retail financials, inventory and pricing strategies, and a commitment to safety and ethics. We offer ownership opportunities, competitive compensation, and a collaborative workplace.

Qualifications

• Knowledge of customer service fundamentals and experience in building and managing a customer-first culture across the store.
• Skills in retail business financials (e.g. payroll, profit and loss) and driving sales growth.
• Experience creating store-specific strategies and managing your team to deliver results.
• Knowledge of retail business fundamentals for the total store: sales trends, inventory management, and pricing and promotions strategies.

Responsibilities

• Own your store’s overall business to drive efficiency and grow sales.
• Leverage your reports (financial, operational, team) to understand the business and make decisions.
• Understand sales trends and lead your team to drive sales growth in core businesses by leaning into key seasons/events.
• Know and assess the competition; leverage customer insights and feedback to drive the business and be the destination of choice for our customers
• Lead an efficient operation to fund the sales culture.
• Always demonstrate a culture of ethical conduct and safety. Lead and hold the team accountable to work in the same way.
• Lead a confident and knowledgeable sales force that delivers a differentiated experience for our customers, prioritizes the guest over task, and delivers a welcoming, inspiring, rewarding, and easy customer experience.
• Invest in training to enhance skills and capabilities.
• Other duties as assigned

Skills

Customer service

Retail finance

Store leadership

Sales strategy

Team management

Inventory management

Pricing & promotions

Job description

Franklin Building Supply in Caldwell, ID is seeking a Store Leader to run a profitable, customer-focused operation. You will own the store’s performance, lead a team of hourly associates, and drive sales growth by leveraging customer insights and market trends.

The role requires strong leadership, experience in retail financials, inventory and pricing strategies, and a commitment to safety and ethics. We offer ownership opportunities, competitive compensation, and a collaborative workplace.