Inside Sales Specialist – Employee-Owned Growth Path

The Franklin Group; Burley (ID); On-site; USD 36,000 - 46,000; Full time

Job summary

Franklin Building Supply in Burley, Idaho, is seeking an Inside Sales Representative to provide exceptional customer service at the store and help customers find products. The role focuses on greeting customers, answering questions, and guiding them through our building materials selection.

You will work at the inside sales counter in a retail setting, interact with a diverse customer base, and use basic computer skills to support sales.

Qualifications

• Customer Service-Minded: A focus on providing excellent customer service; safety-conscious, honest, hardworking, outgoing, friendly, and expressive.
• Building Materials Knowledge: Possess basic knowledge of building materials or the ability to quickly learn and retain new information.
• Time Management: Efficiently manage your time to accomplish multiple objectives in a fast-paced environment.
• Computer and Social Media Skills: Basic computer and social media skills to support sales and customer engagement.
• Problem-Solving: Independently solve problems to achieve specific objectives.
• Versatile and Team-Oriented: Exhibit versatility and self-motivation, working collaboratively with the team.
• Continuous Learning: A dedication to expanding knowledge and staying up-to-date with industry trends.
• Adaptability: Recognize the need for process adjustments to support business growth.
• Prioritization: Effectively prioritize and triage activities to meet objectives within promised completion times.
• Preferred: Bilingual: Ability to communicate with customers in English and Spanish.

Responsibilities

• Provide exceptional customer service to those entering the store and guide them in finding products.
• Greet customers at the inside sales counter and offer support.
• Engage with a diverse range of customers and participate in daily retail operations.
• As a problem solver, leverage resources to meet customer needs in a moral, ethical, and mutually beneficial way.
• Foster a competitive yet team-oriented atmosphere and build partnerships with customers and vendors.
• Invest in personal growth and help the team reach its potential.

Skills

Customer service

Building materials knowledge

Time management

Computer skills

Problem solving

Versatile & team-oriented

Continuous learning

Adaptability

Prioritization

Bilingual (English/Spanish)

Job description

Franklin Building Supply in Burley, Idaho, is seeking an Inside Sales Representative to provide exceptional customer service at the store and help customers find products. The role focuses on greeting customers, answering questions, and guiding them through our building materials selection.

You will work at the inside sales counter in a retail setting, interact with a diverse customer base, and use basic computer skills to support sales.