Inside Sales: Customer-Focused, Employee-Owned Growth

Franklin Building Supply Co.; Boise, Northern (ID, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Job summary

Franklin Building Supply Co. is seeking an Inside Sales Representative to provide exceptional customer service at the store counter and guide customers to the products they need. You will engage with a diverse customer base and support daily operations while learning to grow into building materials sales roles.

The role emphasizes customer-focused problem solving, teamwork, and adaptability in a fast-paced retail setting, with opportunities to learn siding takeoffs and product applications.

Qualifications

• Customer service‑minded with safety, honesty, and outgoing communication.
• Basic knowledge of building materials or ability to quickly learn.
• Efficient time management in a fast-paced environment.
• Solid computer and social media skills to support sales.
• Ability to independently solve problems.
• Versatile, self-motivated, and team‑oriented.
• Commitment to continuous learning about industry trends.
• Adaptability to changing processes for business growth.
• Ability to prioritize and triage activities to meet deadlines.
• Siding takeoffs: learn to use a program to draw materials on plans.

Responsibilities

• Provide exceptional customer service at the store entrance and greeting customers.
• Assist customers, answer questions, and help them find products.
• Engage with customers and support daily store operations at the Inside Sales Counter.
• Position offers growth toward building materials sales.

Skills

Customer service

Materials knowledge

Time management

Computer skills

Problem solving

Team oriented

Continuous learning

Adaptability

Prioritization

Siding takeoffs

Job description

Franklin Building Supply Co. is seeking an Inside Sales Representative to provide exceptional customer service at the store counter and guide customers to the products they need. You will engage with a diverse customer base and support daily operations while learning to grow into building materials sales roles.

The role emphasizes customer-focused problem solving, teamwork, and adaptability in a fast-paced retail setting, with opportunities to learn siding takeoffs and product applications.