Inside Sales Lead: Pipeline & Growth

Cencora; Kentucky; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision care

Paid parental leave

Mentorship programs

Employee resource groups

Job summary

Cencora is seeking an Inside Sales Support professional to strengthen pipeline conversion and order execution within our US distribution services team. The role emphasizes CRM-driven workflows, cross-functional collaboration, and data-informed decision making.

Ideal candidates bring 2+ years in inside sales or related fields, with a Bachelor’s degree or equivalent experience and relevant certifications preferred. This full-time role operates in the EST window with standard business hours.

Qualifications

• 2+ years of inside sales, sales support, account management, business development, or related field required.
• Certification in CISP/CSAM/CPSL or equivalent preferred.

Responsibilities

• Supervises daily inside sales activities to improve pipeline conversion, quote-to-order execution, and customer follow-through across assigned workstreams.
• Monitors sales activity, forecast, conversion, and service metrics to identify trends, manage risks, and drive timely corrective actions.
• Develops dashboards and operating cadences that improve activity execution, pipeline integrity, and forecast inputs.
• Drives adoption of standardized sales processes, customer relationship management discipline, and digital or AI-enabled tools to improve visibility, productivity, and decision quality.
• Partners with cross-functional stakeholders to align lead management, campaign follow-up, customer outreach, and issue resolution with commercial priorities.

Skills

Inside sales experience

CRM proficiency

Analytical skills

Education

Bachelor's degree or equivalent experience

Relevant sales certifications (CISP/CSAM/CPSL)

Tools

CRM software

Job description

Cencora is seeking an Inside Sales Support professional to strengthen pipeline conversion and order execution within our US distribution services team. The role emphasizes CRM-driven workflows, cross-functional collaboration, and data-informed decision making.

Ideal candidates bring 2+ years in inside sales or related fields, with a Bachelor’s degree or equivalent experience and relevant certifications preferred. This full-time role operates in the EST window with standard business hours.