Inside Sales, Japanese Bilingual

Jobtailor

Irving (TX)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Job summary

Jobtailor in Irving, TX seeks a bilingual Sales Support/Order Administrator fluent in Japanese and English to assist the Sales Manager, process orders, and coordinate with customers, vendors, and internal teams.

Responsibilities include data entry, generating reports, reviewing orders, and ensuring accurate invoicing while monitoring backlog and month-end activities. Strong MS Office and EDI skills are required.

Qualifications

Must read and interpret documents such as procedure manuals, correspondence, agreements, instructions, sales orders, freight documents, etc.
Ability to write routine reports and correspondence.
Bilingual: able to speak effectively to customers, vendors, or employees in Japanese and English.
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
Must have computer skills and proficiency in using Microsoft Office without difficulty.
Ability to solve practical problems and deal with a variety of concrete variables with limited standardization.
Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Support sales activity under Sales Manager.
Communicate with customers and vendors to get orders, answer questions, respond to complaints, resolve problems, issue quotes, etc.
Coordinate with other staff to proceed with the above activity.
Enter data into the operation system as needed.
Complete various reports related to sales, shipping, and raw materials.
Check customers' EDI files and take proper action.
Ensure backlog matches customers' open purchase orders.
Coordinate month-end activities for the above departments.
Review sales orders and invoices for accuracy.
Work with other departments to ensure good communication to meet customer expectations.

Skills

Data Entry

Sales Order Review

Report Generation

Discounts & Percentages

Document Interpretation

Education

Two years college or associate degree

Tools

Microsoft Office

EDI

Job description

Responsibilities

Support sales activity under Sales Manager.
Communicate with customers and vendors getting orders, answering questions, responding to complaints, resolving problems, issuing quotes, etc.
Communicate with other staff proceeding with the above activity.
Enter data into the operation system as needed.
Complete various reports related to sales, shipping, and raw materials.
Check customers' EDI (Electronic Data Interchanges) files and take proper action from them.
Ensure that Hayakawa backlog matches customers' open purchase orders.
Coordinate month-end activities for the above departments.
Review sales orders and invoices for accuracy.
Work closely with other departments to ensure good communication to meet customer expectations.

Requirements

Two years of college or associate's degree; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as procedure manuals, correspondence, agreements, instructions, sales orders, freight documents, etc.
Ability to write routine reports and correspondence.
Ability to speak effectively to customers, vendors, or employees of the organization in Japanese and English.
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
Must have computer skills.
Proficiency in using Microsoft Office without difficulty.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Core Competencies

Demonstrates strong communication skills in both Japanese and English, with the ability to effectively manage customer interactions and resolve issues. Proficient in data entry and report generation, ensuring accuracy in sales orders and invoices while coordinating with various departments.

Hard Skills