Inside Sales & Inventory Support Specialist

State of Ohio; Dayton (OH); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Medical Coverage

Dental/ Vision Insurance

Paid time off

Holidays

Job summary

The Ohio Lottery Commission in Dayton is seeking an Inside Sales Support Specialist to assist regional sales teams, manage inventory of POS materials, and support ticket and claims processing.

You will learn Lottery software, review sales data, coordinate returns, provide customer service to retailers, and assist applicants with retailer applications. This is a full-time, non-exempt role with OCSEA union benefits.

Qualifications

• 30 months experience or 30 months training in secretarial/administrative professional field.
• Or completion of associate core coursework in secretarial science or business office applications; 12 months experience.
• Or 12 months experience as Administrative Professional 2, 16872.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Responsibilities

• Provide inside sales support to regional sales staff to accomplish sales goals.
• Review sales data and reports to identify sales opportunities within districts or zip codes.
• Learn and use Lottery software programs to review sales and ticket information.
• Maintain extensive and up-to-date inventory of Point-of-Sale materials.
• Coordinate the instant lottery ticket return process for the region.
• Provide customer service to customers and retailers.
• Assist prospective retailers with completing their applications.
• Assist with processing customer claims.
• Research discrepancies in retailer ticket orders.
• Report stolen or missing ticket inventory.
• Provide front desk administrative support coverage in a backup capacity.
• Take supplies to Lottery Sales Representatives in the field or to retailers when needed.
• Use a walk behind forklift to move inventory.
• Perform other duties and work on special projects.

Skills

Customer Service

Operational and Administrative Support

Sales

Warehousing

Inventory Control

Attention to Detail

Customer Focus

Interpreting Data

Teamwork

Education

Associate core coursework in secretarial science or business office applications

Tools

Lottery software

Job description

The Ohio Lottery Commission in Dayton is seeking an Inside Sales Support Specialist to assist regional sales teams, manage inventory of POS materials, and support ticket and claims processing.

You will learn Lottery software, review sales data, coordinate returns, provide customer service to retailers, and assist applicants with retailer applications. This is a full-time, non-exempt role with OCSEA union benefits.