Financial Associate

State of Ohio; Cleveland (OH); On-site; USD 49,000 - 52,000; Full time

Benefits offered by this job

Medical Coverage

Dental/Vision Insurance

Life Insurance

Paid Time Off

11 paid holidays per year

Education & Development Opportunities

Job summary

The Ohio Lottery Commission is seeking a detail-oriented Claims Clerk to support the Claims team in processing prize claims and payments. You will input data, validate tickets, and handle correspondence with regional offices and customers from the Lausche Building in Cleveland.

Responsibilities include entering claims into the system, conducting basic reconciliations, and assisting with special projects. The role emphasizes accuracy, customer focus, and teamwork with the OCSEA union.

Qualifications

• 18 months experience or 18 months training in accounting/finance with basic spreadsheet experience.
• Completion of high school technical program in accounting with 6 months experience or training in accounting/finance including spreadsheet basics.
• Completion of an associate core program in business administration, accounting, finance or related field.
• Equivalent of Minimum Class Qualifications for Employment noted above.

Responsibilities

• Provides valuable contributions to the Claims team and helps the department succeed.
• Enters and inputs claims into the claims information system for all prize levels and pays prizewinners.
• Processes check requests from regional offices and customers.
• Verifies accuracy of claims data and revises any errors.
• Prepares information related to prizewinner claims.
• Inputs claims information into Excel spreadsheets.
• Conducts basic reconciliations.
• Answers phone calls and correspondence from internal and external customers and assists them in answering their questions/concerns.
• Validates lottery tickets for payment using OLC gaming terminals.
• Verifies federal and state tax withholdings.
• Processes and opens incoming mail from customers, regional offices and racinos.
• Performs other duties and works on special projects.

Skills

Accounting & Finance

Bookkeeping

Claims Examination

Customer Service

Attention to Detail

Customer Focus

Teamwork

Education

High School Technical Program in Accounting

Associate Core Program in Business Administration/Accounting/Finance

Equivalent Minimum Class Qualifications

Tools

Excel

Job description

Organization

Lottery Commission

Agency Contact Name and Information : Ohio Lottery Commission Office of Human Resources: [e-mail]

Unposting Date

Sep 22, 2026, 3:59:00 AM

Work Location

Lausche Building 615 West Superior Avenue Cleveland 44113-1879

Primary Location

United States of America-OHIO-Cuyahoga County-Cleveland

Compensation : $23.65/hour

Schedule

Full-time

Work Hours : MONDAY-FRIDAY; 8:00AM-5:00PM

Union : OCSEA

Primary Job Skill

Accounting and Finance

Professional Skills : Attention to Detail, Customer Focus, Teamwork

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio’s students and communities through gaming innovation.

We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

Job Description

• Provides valuable contributions to the Claims team and helps the department succeed
• Enters and inputs claims into the claims information system for all prize levels and pays prizewinners
• Processes check requests from regional offices and customers
• Verifies accuracy of claims data and revises any errors
• Prepares information related to prizewinner claims
• Inputs claims information into Excel spreadsheets
• Conducts basic reconciliations
• Answers phone calls and correspondence from internal and external customers and assists them in answering their question/concerns
• Validates lottery tickets for payment using OLC gaming terminals
• Verifies federal and state tax withholdings
• Processes and opens incoming mail from customers, regional offices and racinos
• Performs other duties and works on special projects

At the State of Ohio, we provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• 18 months experience or 18 months training in accounting &/or finance to include a basic level of experience in spreadsheet software.
• -Or completion of high school technical program in accounting; 6 months experience or 6 months training in accounting or finance to include a basic level of experience in spreadsheet software.
• -Or completion of associate core program in business administration, accounting, finance or related field.
• -Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Accounting and Finance, Bookkeeping, Claims Examination, Customer Service, Attention to Detail, Customer Focus, Teamwork

Promotional/lateral transfers honored pursuant to the bargaining agreement.

EXTERNAL APPLICANTS INVITED

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

This position is non-exempt (eligible for overtime) from the Fair Labor Standards Act.

New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.

Start date immediately.

CONVICTION OF A FELONY, OR A MISDEMEANOR OF THE FIRST, SECOND OR THIRD DEGREE, WHICH INVOLVED GAMBLING, FRAUD OR MISREPRESENTATION, THEFT, OR ANY CRIME OF MORAL TURPITUDE, PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT ALREADY BEEN SEALED. ORC 3770.021

EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.