Inside Sales Growth Leader: Coach, Optimize, Grow Revenue

Confidential; Birmingham (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

Confidential in Birmingham, AL seeks an Inside Sales Manager to turn business priorities into daily execution. You will lead a hands-on team, coach sales conversations, and drive revenue growth through data-driven coaching and technology enablement.

Responsibilities include hiring, onboarding, performance reviews, optimizing CRM usage, and cross-functional collaboration to improve customer experience and sales outcomes.

Qualifications

• Demonstrated success leading a sales team with measurable results.
• Strong sales coaching skills with ability to diagnose gaps and coach improvements.
• Experience managing sales technology, improving user adoption, and using data to guide decisions.
• Ability to balance revenue goals with operational demands and customer needs.
• Clear communication, sound judgment, and accountable leadership style.
• Strong collaboration across departments to coordinate efforts.

Responsibilities

• Hire, onboard, and develop inside sales professionals with clear performance expectations and customer service standards.
• Make coaching a regular part of the workday through call reviews, feedback, skill development, and follow-up.
• Strengthen the team's ability to identify customer needs, communicate product value, manage opportunities, and close business.
• Build a culture of ownership, collaboration, and continuous learning; recognize strong performance and address gaps promptly.
• Manage the effective use of CRM, phone systems, reporting tools, and other technologies that support the sales operation.
• Establish expectations for system adoption, accurate data entry, and consistent documentation of customer activity.
• Identify opportunities to improve system configuration, reporting, integration, and automation in partnership with internal teams.
• Translate business needs into practical technology improvements and ensure training for tools.
• Evaluate whether technology changes deliver improvements in productivity, sales effectiveness, and customer responsiveness.
• Review the customer journey from inquiry to order handoff to identify delays and gaps.
• Develop workflows that improve response times, accuracy, and ease of doing business.
• Document procedures and guide the team through changes.
• Use feedback and operating data to prioritize improvements and measure impact.

Skills

Demonstrated success leading a sales

Strong sales coaching

Data-driven decision making

Clear communication

Collaboration across departments

Accountable leadership

Tools

CRM software

Phone systems

Reporting tools

Sales technology

Job description

Confidential in Birmingham, AL seeks an Inside Sales Manager to turn business priorities into daily execution. You will lead a hands-on team, coach sales conversations, and drive revenue growth through data-driven coaching and technology enablement.

Responsibilities include hiring, onboarding, performance reviews, optimizing CRM usage, and cross-functional collaboration to improve customer experience and sales outcomes.