Inside Sales: Family Care & Pre-Need Specialist

sci; Riverside (CA); Sur place; USD 40 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company Co

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

SCI 401(k) Plan with Company match

Employee Assistance Program

Résumé du poste

SCI in Riverside, CA is seeking a Family Service Counselor to help families with at-need cemetery arrangements and pre-need planning. The role emphasizes empathetic service, lead generation, and revenue generation for the cemetery.

The candidate should have a high school diploma (or equivalent), 1-2 years of college or related experience, and 1-2 years in customer service or sales. A valid driver's license and insurance license where required are needed. Evening/weekend availability is expected.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of college or equivalent experience preferred.
• 1-2 years of customer service or sales experience preferred.
• Valid driver's license with acceptable driving record; insurance license if required by state.

Responsabilités

• Prospect and generate leads, and obtain referrals from families.
• Build relationships with families through responsive, empathetic service.
• Maintain activity logs and track productivity to ensure targets.
• Collaborate with funeral directors and location staff for seamless service.
• Prepare for appointments with professionalism and attention to detail.
• Educate families on pre-planning benefits and referrals.

Connaissances

Prospecting

Relationship building

Customer service

Communication

Formation

High school diploma or equivalent

Some college or equivalent education

Description du poste

SCI in Riverside, CA is seeking a Family Service Counselor to help families with at-need cemetery arrangements and pre-need planning. The role emphasizes empathetic service, lead generation, and revenue generation for the cemetery.

The candidate should have a high school diploma (or equivalent), 1-2 years of college or related experience, and 1-2 years in customer service or sales. A valid driver's license and insurance license where required are needed. Evening/weekend availability is expected.