Inside Sales & Family Care Counselor

Sci Corp; Salem (OR); Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

Sci Corp in Salem, OR is seeking a Family Service Counselor to serve client families by coordinating cemetery arrangements and educating them on pre-need plans. The role emphasizes personalized service, revenue generation for the location, and serving as the primary contact for families.

Responsibilities include lead generation, building relationships with families, and collaborating with funeral directors and location staff to ensure seamless, high-quality service.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent education/experience preferred.
• 1-2 years customer service or sales experience preferred.

Responsabilités

• Lead generation: prospect 1-2 hours daily, obtain referrals, network in the community.
• Build relationships with families: respond to inquiries, understand needs, provide value, follow up for satisfaction.
• Collaborate with funeral directors and location staff to ensure seamless, high-quality service.

Connaissances

Prospecting

Customer service

Communication

Relationship building

Presentations

Formation

High school diploma or equivalent

1-2 years college or equivalent

Outils

Computers

Description du poste

Sci Corp in Salem, OR is seeking a Family Service Counselor to serve client families by coordinating cemetery arrangements and educating them on pre-need plans. The role emphasizes personalized service, revenue generation for the location, and serving as the primary contact for families.

Responsibilities include lead generation, building relationships with families, and collaborating with funeral directors and location staff to ensure seamless, high-quality service.