Inside Sales Engineer (Technical Sales, Mount Airy MD)

Midwest Executive Search Group; Mount Airy (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Midwest Executive Search Group, a distributor of innovative thermal components, seeks an Inside Sales Engineer to manage and expand relationships with existing commercial customers and to develop new business through consultative sales and technical assistance.

The ideal candidate has hands-on knowledge in mechanical/electrical/industrial engineering, strong communication skills, and CRM proficiency. This on-site Mount Airy, MD role focuses on pricing, order fulfillment, and pipeline management.

Qualifications

• Experience in sales engineering or technical sales; industrial distribution a plus.
• Degree in mechanical/electrical/industrial/manufacturing/reliability engineering or related technical or business field.
• Strong ability to communicate technical information clearly over phone, live chat, email, etc.
• Proficiency with CRM software and sales tools; ability to adapt to new technologies quickly.
• This is an on-site position based in Mount Airy, MD.

Responsibilities

• Develop and maintain relationships with existing and new customers.
• Serve as primary contact for product specification, pricing, order fulfillment, availability and alternatives.
• Understand customers' needs and proactively identify value opportunities.
• Support lead generation, negotiation and closing sale opportunities.
• Conduct research to understand potential clients' challenges and goals.
• Develop tailored proposals to address clients' needs and solutions.
• Effectively manage customer pipelines and forecasting in CRM.
• Partner with internal teams to align strategies and ensure seamless client experience.
• Communicate market insights for product development and go-to-market strategies.
• Stay informed about industry trends and competitor offerings.
• Participate in training sessions and professional development activities.

Skills

Sales engineering experience

Technical sales

Communication skills

Education

Engineering degree in mechanical/electrical/industrial/manufacturing/reliability or related technical or business field

Tools

CRM software

Job description

Innovative and growth-oriented thermal component distribution company dedicated to providing quality process heaters and thermal control solutions that enable business customers to maintain optimal production efficiency across manufacturing organizations within the plastics, automotive, chemicals, rubber, glass, cement, packaging, and food & beverage industries.

The Inside Sales Engineer is responsible for managing and expanding relationships with existing commercial business customers, in addition to identifying and developing new business opportunities through consultative sales and providing technical assistance. A successful candidate will have excellent communication and negotiation skills, and customer-centricity. This is an ideal position for a sales-oriented professional with technical competence or a background in mechanical, electrical, or industrial engineering.

Client relationship management:

• Develop and maintain strong relationships with existing and new customers
• Serve as the primary point of contact for customer inquiries related to product specification and application, pricing, order fulfillment, availability, and alternative solutions.
• Understand customers’ business needs and objectives, and proactively identify opportunities to add value and enhance the client experience
• Support lead generation, negotiation and closing sale opportunities
• Conduct thorough research to understand potential clients' business challenges and goals
• Develop tailored solutions and proposals to address clients' needs and position best product and service solutions
• Effectively manage customer pipelines and opportunities in CRM software, ensuring accurate forecasting and reporting

Collaboration, communication, and professional development:

• Partner with internal teams, including marketing, business development and customer support to align strategies and ensure seamless client experience
• Communicate client feedback, market insights, and competitive intelligence for product development and go-to-market strategies
• Stay informed about industry trends, best practices, and competitor offerings
• Participate in training sessions, workshops, and other professional development activities to enhance sales skills and product knowledge

Qualifications:

• Successful experience in sales engineering or technical sales. Industrial distribution a plus.
• Degree in mechanical/electrical/industrial/manufacturing/reliability engineering or related technical or business field
• Strong ability to communicate technical information clearly over the phone, live chat, email, etc.
• Proficiency in CRM software and other sales tools; ability to adapt to new technologies quickly
• This is an on-site position based in Mount Airy, MD