Inside Sales Dispatcher

Mr Handyman; New Byram (MS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Flexible hours

Team environment

Job summary

Mr. Handyman is seeking an Office Professional to handle inside sales and dispatching, manage leads, and schedule Service Professionals. You will guide customers through projects and set clear expectations to deliver a best-in-class customer experience.

You will follow the Mr. Handyman Way to wow customers and build life-long relationships. Requirements include 2+ years in an office setting, strong communication skills, and the ability to multi-task.

Qualifications

• 2+ years of experience in an office setting.
• Must live within the area.
• Ability to multi-task and stay organized.
• Excellent customer communication and phone skills.
• Background check required.
• Problem solving comes easily.
• Self-starter with Office and Excel experience.

Responsibilities

• Lead management and scheduling for service professionals.
• Make recommendations and guide customers through projects.
• Build life-long customers following the Mr. Handyman Way.
• Handle inbound/outbound customer communications.
• Perform inside sales over the phone.
• Maintain accuracy with scheduling.

Skills

Lead management

Scheduling

Customer communication

Inside sales

Office software

Excel

Multi-tasking

Tools

Office

Excel

Job description

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.Why You’ll Want to Join Our Team at Mr. HandymanHere are just a few of the benefits you’ll receive when joining the Mr. Handyman team.Competitive pay $18-$20 an hourAdvancement and growth opportunitiesWork with a team of Service and Office Professionals that deliver an amazing customer experience every dayThe pride that comes with applying your skills in a challenging and varied work environmentThe opportunity to wow customers with a best-in-class customer experience and solutionsFlexibility with hours so you can take care of life’s important eventsYour Responsibilities as an Office Professional, Inside sales and dispatchingLead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service ProfessionalsMaking Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.To Succeed in this RoleBe able to Multi TaskBe highly organized and detail orientedPossess excellent customer communication and independent work skillsDeliver solutionsPerform Inside Sales over phoneBe a self-starterHave computer experience with Office and ExcelJob RequirementsThese are the minimum requirements to be considered for this position.Live within the areaHave 2+ years of experience in an office settingSolving problems must come easily to youComplete a background checkProfessional communication and phone skillsRemember, we’re looking to hire only the best. If that’s you, APPLY TODAY!Should you meet the requirements for the position, our system will schedule you for an interview immediately.You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.