Inside Sales Dispatcher

Mr. Handyman of E. Nashville & Hendersonville; Town of Penfield (NY); Presencial; USD 25.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay $18 - $25 per hour

Weekly bonus

Advancement opportunities

Flexible hours

Descripción de la vacante

Mr. Handyman is seeking an Inside Sales Dispatcher in Penfield, NY. The role blends customer communications, scheduling for service professionals, and selling solutions over the phone.

You will manage inbound/outbound inquiries, guide customers through projects, and deliver a best-in-class experience. A background in office settings and strong phone skills are important, with potential weekly bonuses and advancement opportunities.

Formación

• 2+ years of experience in an office setting.
• Previous call center experience is a plus.
• Complete a background check.
• Professional communication and phone skills.

Responsabilidades

• Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals.
• Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
• Be able to multitask
• Be highly organized and detail-oriented
• Possess excellent customer communication and independent work skills
• Deliver solutions
• Perform Inside Sales over the phone
• Be a self-starter
• Have computer experience with Office and Excel

Conocimientos

Lead management

Scheduling

Customer communication

Multitasking

Organization

Phone skills

Independent work

Computers/Office

Herramientas

Microsoft Office

Excel

Descripción del empleo

Inside Sales Dispatcher

Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

Penfield, New York, 14526, US

When you join the Mr. Handyman team, you get so much more than a job... You get a career you can be proud of, and the support of industry-leading software and business systems.

Why You'll Want to Join Our Team at Mr. Handyman as an Inside Sales/ Dispatcher

• Competitive pay $18 - $25
• Opportunity for weekly bonus
• Advancement and growth opportunities
• Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
• The pride that comes with applying your skills in a challenging and varied work environment
• The opportunity to wow customers with a best-in-class customer experience and solutions
• Flexibility with hours so you can take care of life's important events

Your Responsibilities as an Office Professional, Inside Sales, and Dispatching

• Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
• Be able to multitask
• Be highly organized and detail-oriented
• Possess excellent customer communication and independent work skills
• Deliver solutions
• Perform Inside Sales over the phone
• Be a self-starter
• Have computer experience with Office and Excel

Job Requirements

These are the minimum requirements for consideration for this position.

• Previous call center experience- A plus
• Have 2+ years of experience in an office setting
• Solving problems must come easily to you
• Complete a background check
• Professional communication and phone skills

Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs, which can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.