Inside Sales & Development Specialist — Growth Path

RMS Omega Technologies; Locust (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Company‑paid Life Insurance

401(k) match

Flexible PTO

Job summary

RMS Omega Technologies is seeking an Inside Sales & Development Specialist to join our Locust, NC team. This role focuses on identifying opportunities, qualifying leads, responding to inquiries, and gathering customer feedback to drive new business.

You will work closely with sales teams and a mentor to build industry knowledge and relationships, with a clear 30/60/90-day progression plan and ongoing training for career advancement within the company.

Qualifications

• Excellent written and verbal communication, plus strong interpersonal, organizational, and time management abilities.
• Experience delivering outstanding customer service in a customer-facing role.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Strong presentation and problem-solving skills.
• Experience in Sales, Marketing, and/or IT/Engineering role is beneficial but not required.

Responsibilities

• Serve as a key touchpoint for customers in pre- and post-sales contexts, making outbound calls and emails to follow up with prospects and gather customer feedback.
• Qualify leads and nurture target lists by building rapport with prospects and identifying sales opportunities.
• Provide timely responses to customer inquiries, prepare quotations, and deliver relevant information to ensure excellent customer service.
• Collaborate with the marketing team on creative initiatives to enhance mindshare and generate customer references.
• Assist with data analysis and reporting to monitor the success of demand generation campaigns.
• Maintain up-to-date and accurate customer information and communications within the CRM.
• Support marketing campaigns, event planning, and sales resources development, such as presentations, proposals, and educational materials.
• Keep sales resources and materials organized in SharePoint and ensure they are current.
• Stay updated on industry best practices, participate in sales training, and pursue relevant technology certifications.
• Conduct competitive analysis, research industry trends, and provide valuable insights to the sales and marketing teams.

Skills

Written and verbal communication

Customer service

MS Office

Presentation skills

Sales/Marketing/IT-Engineering背景有益

Education

Bachelor’s degree or equivalent

Tools

SharePoint

Job description

RMS Omega Technologies is seeking an Inside Sales & Development Specialist to join our Locust, NC team. This role focuses on identifying opportunities, qualifying leads, responding to inquiries, and gathering customer feedback to drive new business.

You will work closely with sales teams and a mentor to build industry knowledge and relationships, with a clear 30/60/90-day progression plan and ongoing training for career advancement within the company.