Inside Sales & Customer Support Specialist

General Shale; Huntsville (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunities for professional dev elp

A stable, established company

Job summary

General Shale, Inc. in Huntsville, AL is seeking an Inside Sales Representative to support daily sales operations and coordinate with customers, dispatch, and the outside sales team.

You will handle customer service, order processing, invoicing, and ensure timely delivery of products, working closely with internal teams such as SAP for accurate information entry and scheduling deliveries. This role offers professional development within a stable, established company.

Qualifications

• 1–3 years of customer service or sales experience.
• Associate or Bachelor’s degree preferred.
• Strong computer skills; SAP experience is a plus.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a team environment.

Responsibilities

• Provide inside sales support and customer service
• Process orders, invoicing, and cash sales
• Answer incoming calls and respond to customer inquiries
• Enter and maintain accurate information in SAP
• Coordinate with dispatch to schedule deliveries
• Work closely with the outside sales team
• Assist with light yard or product support as needed

Skills

Customer service

Sales experience

Communication

Organizational skills

Multitasking

Education

Associate degree

Bachelor’s degree

Tools

SAP

Job description

General Shale, Inc. in Huntsville, AL is seeking an Inside Sales Representative to support daily sales operations and coordinate with customers, dispatch, and the outside sales team.

You will handle customer service, order processing, invoicing, and ensure timely delivery of products, working closely with internal teams such as SAP for accurate information entry and scheduling deliveries. This role offers professional development within a stable, established company.