Inside Sales & Customer Success Specialist

C&L Supply, Inc.; Bossier City (LA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Dental insurance

Vision insurance

Holiday pay

Life insurance

Disability insurance

Employee discounts

Job summary

C&L Supply, Inc. in Bossier City, LA is hiring an Inside Sales Representative to support customers and the outside sales team with order processing, account support, and daily administrative tasks.

You will handle calls and emails, process orders, collect payments, coordinate with credit, billing, shipping and sourcing teams, and maintain accurate customer records to ensure smooth operations and excellent service.

Qualifications

• High school diploma or GED required.
• Customer service or inside sales experience preferred.
• Experience handling high call volumes in a fast-paced environment preferred.
• Proficiency with Microsoft Office, email, and Windows-based systems.
• Strong communication, organizational, and interpersonal skills.
• Ability to multitask and manage priorities effectively.
• Strong problem-solving and conflict resolution skills.
• Ability to work independently and as part of a team.

Responsibilities

• Answer incoming customer and outside sales calls in a professional and timely manner.
• Communicate daily with customers through phone, email, and other business correspondence.
• Process customer orders accurately and efficiently.
• Accept customer payments and assist with preparing daily deposit reports.
• Coordinate with internal departments including credit, billing, shipping, purchasing, and outside sales to ensure smooth operations and customer satisfaction.
• Assist customers with product information, order updates, and general account support.
• Maintain organized customer records and documentation.
• Support additional office and customer service functions as needed.

Skills

Customer service

Inside sales

Communication skills

Multitasking

Organizational skills

Problem solving

Team player

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Email clients

Job description

C&L Supply, Inc. in Bossier City, LA is hiring an Inside Sales Representative to support customers and the outside sales team with order processing, account support, and daily administrative tasks.

You will handle calls and emails, process orders, collect payments, coordinate with credit, billing, shipping and sourcing teams, and maintain accurate customer records to ensure smooth operations and excellent service.