Inside Sales Customer Service Representative

Iowa Pump Works; Ankeny (IA); On-site; USD 35,000 - 50,000; Full time

Job summary

Iowa Pump Works is looking for an Inside Sales Customer Service Representative in Ankeny, IA. This full-time on-site role focuses on delivering exceptional customer service, supporting clients, and ensuring satisfaction. Ideal candidates will have experience in customer service, strong communication skills, and a problem-solving mindset.

Qualifications

• Experience in customer service or support roles.
• Strong communication skills.
• Ability to problem-solve and resolve customer issues.

Responsibilities

• Provide excellent customer service and support.
• Ensure customer satisfaction and enhance the overall experience.

Skills

Customer service

Communication

Problem-solving

Tools

CRM software

Job description

Be among the first 25 applicants.

Company Description

Iowa Pump Works, a United Flow Technologies company, is dedicated to delivering premier pump services and products to communities in Iowa and Nebraska. With a commitment to fair pricing, industry expertise, and exceptional customer service, we conduct business with integrity and professionalism. Iowa Pump Works expanded to include Minnesota Pump Works in 2012 and Wisconsin Pump Works in 2016, serving clients across multiple states.

Role Description

This is a full-time on-site role for an Inside Sales Customer Service Representative located in Ankeny, IA. The role involves providing excellent customer service, supporting customers, ensuring customer satisfaction, and enhancing the overall customer experience.

Qualifications

• Experience in customer service or support roles
• Strong communication skills
• Ability to problem-solve and resolve customer issues
• Experience in sales or customer service roles
• Knowledge of pump services and products is a plus
• Proficiency in CRM software

Additional Information

Seniority level: Entry level

Employment type: Full-time

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