Inside Sales & Customer Service Rep – Precious Metals

Express Employment Professionals - Cincinnati East; Lake Forest (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Express Employment Professionals is hiring an Inside Sales / Customer Service Representative to work with customers interested in selling precious metals. The role blends service with sales in a direct-hire, full-time setting. Training is provided, with relocation from Huntington Beach to Lake Forest as the long-term site.

Compensation is $20.00/hour plus commission. The position emphasizes customer interaction, accuracy, and professional communication while guiding customers through the sales

Qualifications

• This role requires prior inside sales or customer service experience.
• Strong communication skills and rapport-building ability.
• Motivated by goals with commission potential.

Responsibilities

• Respond to incoming customer inquiries by phone, email, and other channels.
• Schedule and confirm customer appointments.
• Discuss precious metals and items customers want to sell.
• Gather information about customer items and needs.
• Assist customers through evaluation and sales process.
• Provide competitive pricing and explain offers clearly.
• Build trust with prospective and existing customers.

Skills

Inside sales

Customer service

Sales ability

Communication

Willingness to learn

Job description

Express Employment Professionals is hiring an Inside Sales / Customer Service Representative to work with customers interested in selling precious metals. The role blends service with sales in a direct-hire, full-time setting. Training is provided, with relocation from Huntington Beach to Lake Forest as the long-term site.

Compensation is $20.00/hour plus commission. The position emphasizes customer interaction, accuracy, and professional communication while guiding customers through the sales