Precious Metals Customer Experience Pro - Training Included

Prefinery USA; Seattle (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Performance incentives

Paid training

Team-oriented environment

Job summary

Seattle Gold in Seattle, WA is hiring a full-time Customer Experience Associate (Precious Metals Analyst) at our Holman Rd location. You will guide customers through buying or selling gold, silver, and other valuables and receive full training.

You will deliver outstanding service in person and by phone, evaluate items, educate customers with transparent information, and help keep the store organized. This role requires at least one year of customer service experience and legal authorization to

Qualifications

• Minimum 1 year of customer service experience required.
• Criminal Background Check is required.
• Must be authorized to work in the US.

Responsibilities

• Deliver in-person and phone customer service.
• Evaluate jewelry and metals with training.
• Educate customers with transparent information.
• Keep store clean, professional and organized.
• Support daily operations and team success.

Skills

Customer service

Communication

Attention to detail

Problem solving

Basic math

Computer skills

Tools

POS system

CRM software

Job description

Seattle Gold in Seattle, WA is hiring a full-time Customer Experience Associate (Precious Metals Analyst) at our Holman Rd location. You will guide customers through buying or selling gold, silver, and other valuables and receive full training.

You will deliver outstanding service in person and by phone, evaluate items, educate customers with transparent information, and help keep the store organized. This role requires at least one year of customer service experience and legal authorization to