Inside Sales Customer Service Northwest Houston

Halo Doors Inc; Houston (TX); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Paid time off

Training & development

Job summary

Halo Overhead Doors in Houston, TX, is seeking a friendly Inside Sales Customer Service Representative to join our showroom team. This full-time role focuses on assisting homeowners, builders, and contractors with product selection and bids from our office and showroom.

You will greet customers, handle inquiries, prepare accurate bids, and follow up to win opportunities. A proactive, customer-focused communicator with solid quoting skills will thrive here.

Qualifications

• Must have prior experience in an inside sales role.
• Strong communication and relationship-building skills.
• Proactive, driven mindset with a focus on follow-up and closing deals.

Responsibilities

• Greet and assist customers in our showroom.
• Handle calls and emails, provide product recommendations, and compile bids.
• Build relationships with homeowners, builders, and contractors.
• Guide customers through product options, pricing, and bid details.
• Follow up on quotes and opportunities to close deals.
• Coordinate with operations and installation teams for smooth fulfillment.
• Maintain accurate records of quotes, bids, and interactions.

Skills

Inside sales experience

Customer service

Bid preparation

Quoting

Communication

Relationship building

Tools

CRM

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off
• Training & development

Inside Sales Customer Service Representative - Halo Overhead Doors

Houston, TX | Full-time | Monday-Friday

We're looking for a friendly, outgoing customer-focused Inside Sales Representative to join our team at Houston's largest overhead door showroom. In this role you'll work from our office and showroom, helping homeowners, builders, and general contractors choose the right products and compile bids,

What You'll Do

• Greet and assist customers in our showroom
• Handle incoming phone and email inquiries, provide product recommendations, and compile accurate bids
• Build strong relationships with homeowners, builders, general contractors, and other trade partners
• Guide customers through product options, pricing, and bid details
• Follow up consistently on quotes and opportunities - because follow-up is what closes deals
• Coordinate with our operations and installation teams to ensure smooth project fulfillment
• Maintain accurate records of quotes, bids, and customer interactions

What We're Looking For

• Must have prior experience in an inside sales role
• Outgoing go-getter with a proactive, driven mindset
• Understands that consistent, professional follow-up is the key to winning business
• Comfortable and professional when dealing with all levels of customers (homeowners, builders, general contractors, etc.)
• Articulate communicator with strong verbal and written skills
• Ability to write clear, professional emails and correspondence
• Strong interpersonal skills and a polished, customer-focused presence
• Organized, detail-oriented, and comfortable using basic computer systems for quoting and bidding
• Reliable and professional in a retail/showroom environment

What We Offer

• Competitive base salary + uncapped commission
• Health insurance
• 401(k) with company match
• Paid time off and paid holidays
• Monday-Friday schedule (no weekends)
• Opportunity to work in Houston's largest overhead door showroom with a supportive team