Inside Sales & Customer Service Executive

Dimerco Express Corp; Grapevine (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Salary based on experience

Job summary

Dimerco Express Corp is hiring an Inside Sales Executive & Customer Service in Grapevine, TX. This full-time role focuses on sales support, client relationship management, and coordinating rate quotations with overseas offices and agents.

Ideal candidates bring exceptional customer service, strong communication, and solid organizational skills. Fluency in English is required, with salary ranging from $50,000 to $65,000 annually and benefits including medical and vision insurance.

Qualifications

• Exceptional customer service skills (verbal and written).
• Detail oriented, self-motivated, exceptional problem-solving skills.
• Communicate effectively with internal departments, regional branches and offices, and external contacts.
• Good organizational skills and ability to learn and retain information to build core industry related skills.
• Must know how to use and organize Microsoft Word, Excel.
• Fluent in English (written and spoken).

Responsibilities

• Customer service support and maintaining strong relationships to all clients including multinational customers and key accounts.
• Coordinate and support all rate quotations to clients, overseas offices, and/or agents.
• Work with relevant team members for daily shipment status/reporting and promote product/service features.
• Collaborate with overseas offices and agents to increase business volume.
• Support sales for business development and leads including joint sales calls with the Sales Team.

Skills

Customer service

Detail oriented

Clear communication

Organizational skills

MS Word & Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Dimerco Express Corp is hiring an Inside Sales Executive & Customer Service in Grapevine, TX. This full-time role focuses on sales support, client relationship management, and coordinating rate quotations with overseas offices and agents.

Ideal candidates bring exceptional customer service, strong communication, and solid organizational skills. Fluency in English is required, with salary ranging from $50,000 to $65,000 annually and benefits including medical and vision insurance.