Inside Sales Support Specialist

Signarama Silver Spring; Stafford (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Dynamic and supportive work culture

Job summary

Signarama Silver Spring is seeking an Inside Sales Support Specialist to be the first contact for customers, helping bring their signage visions to life while supporting internal marketing efforts. You will handle inquiries, provide accurate estimates, process orders, secure down payments, and collaborate with vendors and the production team to ensure clarity and quality in all projects.

This role offers growth within a globally recognized brand.

Qualifications

• This role requires strong customer service and communication skills.
• Understanding of basic sales and telemarketing principles is expected.
• Ability to stand for extended periods and frequent computer use.

Responsibilities

• Respond promptly to customer inquiries in person and over the phone with expert recommendations and accurate estimates.
• Implement store marketing strategies and engage in telemarketing to foster new business opportunities.
• Process work orders with precision, secure down payments, and finalize payments after project completion.
• Maintain relationships with vendors and the production team to ensure order clarity and quality.
• Assist in store operations, handle reporting and invoicing, and keep a clean, professional appearance.

Skills

Customer service

Communication

Sales basics

Telemarketing

Stamina standing

Tools

Windows Office

POS systems

Job description

Join Our Team as an Inside Sales Support Specialist at Signarama!

Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts.

Our most successful Inside Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

Key Responsibilities

• Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
• Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities.
• Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
• Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Professional Growth

• Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand.

What We Offer

• Competitive Salary
• Professional Development Opportunities
• Dynamic and Supportive Work Environment

Qualifications

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Understanding of basic sales and telemarketing principles.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.

Compensation: $45,000.00 - $55,000.00 per year

At Signarama, the world’s leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth.

Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact.

Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.