Inside Sales & Customer Experience Specialist

CSDS Branding; Pleasanton (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Base salary + commission

Medical and dental insurance

Paid vacation and holidays

1099? no—company-paid benefits

Job summary

CSDS is seeking a Customer Service Representative in Pleasanton, CA to deliver top-notch service and support branch sales growth. You’ll respond to inquiries, build relationships with existing customers, and help identify opportunities for cross-selling and upselling.

Ideal candidates have 1+ years in customer service or inside sales, strong communication, and CRM experience. A Bachelor’s degree or equivalent is preferred, with a path to growth within CSDS’s sales and service teams.

Qualifications

• 1+ years in customer service or inside sales.
• Strong communication and relationship-building skills.
• Experience using CRM tools is a plus.

Responsibilities

• Deliver exceptional customer experience across interactions.
• Respond to inquiries by phone, email, or walk-in.
• Identify sales opportunities and support branch growth.
• Maintain accurate customer records in CRM.

Skills

Customer service

Inside sales

CRM experience

Communication skills

Relationship building

Independent work

Education

Bachelor’s degree or equivalent

Tools

Salesforce

HubSpot

Microsoft Office

Job description

CSDS is seeking a Customer Service Representative in Pleasanton, CA to deliver top-notch service and support branch sales growth. You’ll respond to inquiries, build relationships with existing customers, and help identify opportunities for cross-selling and upselling.

Ideal candidates have 1+ years in customer service or inside sales, strong communication, and CRM experience. A Bachelor’s degree or equivalent is preferred, with a path to growth within CSDS’s sales and service teams.