Inside Sales & CRM Executive

Techknowledgehub.org; Kentucky; Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive salary with incentives

Growth into CRM Specialist / Inside-Sa

Exposure to sales analytics and CRM

Job summary

Techknowledgehub.org is seeking an Inside Sales & CRM Executive to manage inbound and outbound outreach in a flexible, remote/on-site EdTech environment. You will leverage CRM systems to nurture leads, track activity, and drive enrollments.

The role blends sales acumen with data-driven analysis, collaborating with marketing to optimize lead nurturing, achieve enrollment targets, and report on pipeline performance.

Qualifications

• Proven ability to handle inbound/outbound calls and emails.
• Experience explaining training programs and certification paths.
• Experience managing leads in a CRM and driving conversions.
• Familiarity with EdTech enrollments is a plus.

Responsibilities

• Handle inbound and outbound calls, emails, and messages to engage prospective learners.
• Explain training programs, career benefits, and certification pathways.
• Manage leads effectively using CRM tools; track interactions, follow-ups, and conversions.
• Work closely with the sales and marketing teams to improve lead nurturing and conversion.
• Prepare daily/weekly reports on leads, sales pipeline, and performance metrics.
• Achieve monthly and quarterly enrollment and revenue targets.

Skills

Strong communication

Inside sales experience

CRM management experience

EdTech enrollments experience

Tools

Zoho CRM

HubSpot CRM

Salesforce

Job description

Manage Leads & Drive Enrollments in EdTech

Location: Remote / Onsite (Flexible)
Job Type: Full-Time
Experience Level: 1–4 Years

About Us

We are a leading IT training and certification company providing cutting-edge programs in Artificial Intelligence, Data Science, Cloud Computing, Cybersecurity, Full-Stack Development, and Digital Marketing. Our mission is to empower learners and organizations with career-ready skills through innovative training solutions.

We are looking for a motivated Inside Sales & CRM Executive to handle inbound and outbound sales activities while managing CRM systems to ensure smooth lead management, effective follow-ups, and higher conversion rates.

Key Responsibilities

• Handle inbound and outbound calls, emails, and messages to engage prospective learners.
• Explain training programs, career benefits, and certification pathways.
• Manage leads effectively using CRM tools; track interactions, follow-ups, and conversions.
• Work closely with the sales and marketing teams to improve lead nurturing and conversion.
• Prepare daily/weekly reports on leads, sales pipeline, and performance metrics.
• Achieve monthly and quarterly enrollment and revenue targets.

Required Skills

• Strong communication and interpersonal skills.
• Prior experience in inside sales, CRM management, or EdTech enrollments preferred.
• Hands-on experience with CRM platforms (Zoho, HubSpot, Salesforce, or similar).
• Ability to multitask, prioritize leads, and handle a high volume of inquiries.
• Target-driven, proactive, and tech-savvy.

What We Offer

• Competitive salary + performance-based incentives.
• Career growth towards CRM Specialist / Inside Sales Manager roles.
• Exposure to sales analytics, CRM automation, and lead management best practices.
• Work in a fast-paced, high-growth EdTech environment.

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