Monthly Pay:
$3,533 - $4,962 USD per month
Summary:
Well-organized sales follow-through gives prospective customers clear next steps and helps sales representatives move opportunities forward without missed handoffs. This temporary Inside Sales Coordinator position sits within the inside sales team, works under a sales team lead, and keeps daily activities organized. You work with prospective customers, sales representatives, and marketing colleagues to coordinate inquiries, meetings, and opportunity updates. The position is fully remote and desk-based, offering work from home in Maryland, United States, with responsibilities centered on sales administration rather than closing transactions. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities:
- Monitor incoming sales emails and assigned inquiry queues, identify the requested product or service, and route each opportunity to the appropriate sales representative.
- Check prospect contact information, stated needs, previous conversations, and opportunity ownership before entering or updating information in a CRM such as Salesforce.
- Coordinate introductory calls and product discussions using a scheduling and calendar tool such as Microsoft Outlook, confirming participants, meeting details, and preparation needs.
- Prepare meeting briefs using existing product information, approved sales materials, and prospect notes so representatives can conduct informed conversations without repeating earlier questions.
- Organize approved sales resources for representatives, maintain access to current versions, and flag outdated product details to the sales team lead for review.
- Send meeting confirmations and requested information, track outstanding responses, and follow up with prospective customers according to the sales team's agreed contact approach.
- Maintain opportunity stages, next actions, assigned owners, and expected follow-up dates, checking with representatives when updates are unclear or important details are missing.
- Coordinate handoffs after sales conversations, summarize customer requirements, and escal…?
- Review CRM activity summaries and prepare routine sales reports showing inquiry progress, meeting outcomes, and aging opportunities to support sales analytics and prioritization.
- Maintain work quality through accurate updates, timely turnaround, complete notes, and dependable follow-up, incorporating feedback from the sales team lead into subsequent work.
Qualifications:
- High school diploma or equivalent.
- About 1-2 years of inside sales coordination, sales administration, or related customer-facing support experience preferred.
- Familiarity with inside sales stages, opportunity handoffs, sales enablement materials, and the distinction between coordinating activity and negotiating a sale.
- Working knowledge of a CRM such as Salesforce, including contact updates, opportunity tracking, activity histories, and basic report views.
- Comfort using a scheduling and calendar tool such as Microsoft Outlook to coordinate invitations, confirmations, changes, and reminders.
- Clear written and verbal communication for prospect correspondence, internal handoffs, meeting summaries, and tactful follow-up on unanswered requests.
- Ability to prioritize competing requests, compare activity information, and explain routine sales reporting findings without overstating what the numbers show.
- A reliable computer, high-speed internet, and quiet private workspace; availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote, desk-based work from home in Maryland, United States.
- Structured onboarding and training on a CRM such as Salesforce and a scheduling and calendar tool such as Microsoft Outlook.
- Regular check-ins with the sales team lead to review priorities, answer questions, and discuss feedback.
- Opportunities to build inside sales coordination, sales administration, sales reporting, and sales effectiveness skills through daily work.
- Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.