Inside Sales: Compassionate Family Service Counselor

Sci Corp; Las Vegas (NV); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI in Las Vegas is seeking a Family Service Counselor to serve families by coordinating at-need cemetery arrangements and promoting pre-need options. You will lead generation activities, build trust with families, and work with funeral directors to provide seamless, compassionate service while driving revenue.

The role requires a high school diploma, 1–2 years of college or equivalent, and a valid driver’s license; insurance license may be required in some states.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.
• Knowledge of driving and license requirements may apply depending on state.

Responsibilities

• Prospect daily for leads and referrals (1-2 hours minimum).
• Respond to family inquiries with timely, respectful, and professional communication.
• Build trust-based relationships to earn referrals for pre-planning benefits.
• Collaborate with funeral directors and staff to deliver seamless, high-quality service.
• Prepare for appointments with professionalism and attention to detail and follow up on family questions.

Skills

Customer service skills

Empathy and respect

Education

High school diploma or equivalent

1-2 years of college or equivalent education and experience

Job description

SCI in Las Vegas is seeking a Family Service Counselor to serve families by coordinating at-need cemetery arrangements and promoting pre-need options. You will lead generation activities, build trust with families, and work with funeral directors to provide seamless, compassionate service while driving revenue.

The role requires a high school diploma, 1–2 years of college or equivalent, and a valid driver’s license; insurance license may be required in some states.