Inside Sales & Closing Specialist (CRM & Accounts)

i2Systems; Morris (CT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision coverage

401(k) with immediate vesting

Critical Illness, Accident Indemnity, AD&D, and Hospital Indemnity insurance

Multiple Employee Assistance Program (EAP) options

Group purchasing and discount programs at many everyday retailers

Job summary

i2Systems in Morris, Connecticut is looking for a Closing Team Account Manager to support Independent Agent Account Managers and the Key Account Manager team. You will manage active opportunities, maintain CRM accuracy, and facilitate communication between agents and internal teams. The ideal candidate has 3+ years of experience in sales or account coordination, strong organizational skills, and proficiency in CRM systems like Salesforce. Benefits include comprehensive medical, 401(k), and more.

Qualifications

• 3+ years of experience in inside sales, account coordination, or customer service, preferably in a technical or manufacturing environment.
• Strong organizational and communication skills with the ability to manage multiple priorities.
• Proficiency in CRM systems (Salesforce preferred) and Microsoft Office Suite.

Responsibilities

• Support the Independent Agent Account Managers by responding to agent inquiries, updating opportunities, and assisting with quotations and follow-ups.
• Partner with the Key Account Manager team to provide inside support, ensuring smooth communication and execution while outside sales are on the road.
• Maintain CRM data integrity including opportunity values, close dates, and probability percentages.

Skills

Inside sales experience

Account coordination

Customer service

Organizational skills

Communication skills

Proficiency in CRM systems

Proficient in Microsoft Office Suite

Detail-oriented mindset

Ability to manage multiple priorities

Tools

Salesforce

Job description

i2Systems in Morris, Connecticut is looking for a Closing Team Account Manager to support Independent Agent Account Managers and the Key Account Manager team. You will manage active opportunities, maintain CRM accuracy, and facilitate communication between agents and internal teams. The ideal candidate has 3+ years of experience in sales or account coordination, strong organizational skills, and proficiency in CRM systems like Salesforce. Benefits include comprehensive medical, 401(k), and more.