Inside Sales & Client Services Coordinator (Flex Schedule)

Surface Materials; Solon (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

On-the-job training

Paid time off

Vision insurance

Job summary

Surface Materials in Solon, OH is seeking a Client Services & Inside Sales Coordinator to manage inquiries, process orders, and support project quotes. This full-time, in-person role centers on CRM maintenance, sample coordination, and coordinating with designers, contractors, and vendors to keep projects on track.

The ideal candidate will bring a positive, client-focused attitude, excellent communication, and the ability to multitask in a fast-paced environment, with proficiency in Outlook,

Qualifications

• Reliable, organized, and detail-oriented.
• Positive attitude with strong communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Client services or inside sales experience preferred.

Responsibilities

• Answer and manage incoming phone calls and emails.
• Process orders and ensure accurate, timely entry.
• Prepare and deliver project quotes.
• Maintain and update project information in our CRM system.
• Coordinate and pull product samples.
• Communicate with designers, contractors, and vendors.
• Support the team with additional tasks as needed.

Skills

Detail oriented

Organized

Customer-focused

Communication skills

Multitasking

MS Office

Outlook

Excel

Word

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Surface Materials in Solon, OH is seeking a Client Services & Inside Sales Coordinator to manage inquiries, process orders, and support project quotes. This full-time, in-person role centers on CRM maintenance, sample coordination, and coordinating with designers, contractors, and vendors to keep projects on track.

The ideal candidate will bring a positive, client-focused attitude, excellent communication, and the ability to multitask in a fast-paced environment, with proficiency in Outlook,