Inside Sales Center Representative

Renewal by Andersen LLC; City of Albany (NY); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Outstanding Compensation Package

Health and Dental Insurance

401(k) plan

Paid Holidays

Paid Time Off

Job summary

Renewal by Andersen LLC is looking for a Call Center Representative to handle inbound and outbound calls while setting qualified sales appointments. You will inform customers about product details and assist in inquiries to ensure full sales calendars.

The ideal candidate has experience in sales or marketing and must possess strong computer skills. Benefits include competitive compensation, health and dental insurance, 401(k), and paid time off.

Qualifications

• Ability to provide dynamic product presentations to customers.
• Experience in sales, marketing, or lead generation.
• General computer knowledge and internet savvy.
• Always seeking to enhance sales or customer service skills.

Responsibilities

• Answer inbound calls and make outbound calls to set appointments.
• Follow up on customer inquiries.
• Set qualified sales appointments to keep the calendar full.
• Transfer customer calls to the right staff or department.

Skills

Customer presentation skills

Sales experience

Lead generation

General computer knowledge

Customer service skills

Tools

MS Office (Word, Excel)

Job description

Responsibilities

• As a call center representative, you will eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
• Follow up on customer inquiries.
• Set qualified sales appointments. (It would be your job to keep our sales calendar full!)
• Transfer customer calls to the appropriate staff or department.

Qualifications

• The ability to provide customers with a dynamic presentation, informing them of product information.
• Your experience in sales, marketing or lead generation.
• You possess general computer knowledge (MS office – Word, Excel) & internet savvy.
• You are always looking for an opportunity to increase sales, a way to improve your customer service skills or a way to impact the success of the company.

Benefits

• Outstanding Compensation Package, including a generous hourly wage + bonuses.
• Health and Dental Insurance (Full time)
• 401(k) plan (Full Time)
• Paid Holidays
• Paid Time Off (Full Time)
• We take care of our team members – being a proud member of the Times Union Top Workplaces!