Inside Sales & Billing Specialist

REIC Rentals LLC; Missoula (MT); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid holidays

Paid time off

Career development opportunities

Job summary

REIC Rentals LLC is seeking an Inside Sales Representative who will be the go-to person for customers, supporting sales, operations and office teams. You’ll handle billing questions, rental contracts, and data entry to keep processes accurate and on track.

The role emphasizes excellent communication, organization, and a proactive work style in a fast-paced environment, with opportunities to contribute across Finance, Sales and Operations.

Qualifications

• Professional demeanor with strong customer service and interpersonal skills.
• Experience with ERP and MS Office is a plus.
• 2+ years of customer service and administrative experience, ideally in rental services or heavy equipment.

Responsibilities

• Assist customers with billing questions, discrepancies, and requests, researching as needed for accurate resolutions.
• Handle incoming calls and emails related to rental contracts, inquiries, and billing issues.
• Coordinate rental billing activities with sales and operations; enter invoice details into portals and maintain organized files.
• Follow up with customers to ensure timely payments and provide account statements as needed.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Communication skills

Independent work

Education

High school diploma

Post-secondary education preferred

Technical certification/associate/bachelor’s degree a plus

Tools

Microsoft Office

ERP systems

RentalMan ERP

Job description

REIC Rentals LLC is seeking an Inside Sales Representative who will be the go-to person for customers, supporting sales, operations and office teams. You’ll handle billing questions, rental contracts, and data entry to keep processes accurate and on track.

The role emphasizes excellent communication, organization, and a proactive work style in a fast-paced environment, with opportunities to contribute across Finance, Sales and Operations.