Inside Sales: Behavioral Health Admissions Specialist

The OCD & Anxiety Treatment Center; Sandy (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive base pay

Paid specialized ongoing training

Job summary

OCD Anxiety Centers seeks an Admissions Specialist to communicate professionally with clients, families, and professionals, guiding them through admissions and enabling referrals into our programs.

You will proactively contact clinical referents, explain services, and support prospective clients through the admissions process while maintaining excellent client relations and using CRM/EMR systems.

Qualifications

• Bachelor’s degree in communications, sales, or a related field or 2 years of related experience in sales or marketing in lieu of a degree.
• 3+ years of sales and marketing experience/account management.
• Proven track record of exceeding sales quotas and goals.
• Proficient in CRM and EMR software.
• Exceptional customer service skills and ability to connect with clients.
• Ability to multitask in a fast-paced and stressful environment.
• Accurate and efficient electronic data entry.

Responsibilities

• Collaborates with internal teams to understand OCD Anxiety Centers services and effectively communicates program features and benefits to potential and existing clients.
• Maintains and grows existing client relationships by learning and following admissions skills.
• Responds to all inquiries knowledgeably, with empathy within 24 hours.
• Schedules prospective clients with therapists for intake appointments.
• Follows up with prospective clients to maintain stage conversion rates and reschedule canceled appointments.
• Enters data accurately into CRM and other platforms before end of work day.
• Helps navigate barriers for clients and assist them into OCD Anxiety Centers programs.
• Adheres to all company policies and procedures.
• Other duties as assigned.

Skills

Sales experience

CRM

Customer service

Data entry

Communication

Multitasking

Attendance

Education

Bachelor’s degree in communications, sales, or related field

2 years of related sales/marketing experience in lieu of a degree

Tools

CRM software

EMR software

Job description

OCD Anxiety Centers seeks an Admissions Specialist to communicate professionally with clients, families, and professionals, guiding them through admissions and enabling referrals into our programs.

You will proactively contact clinical referents, explain services, and support prospective clients through the admissions process while maintaining excellent client relations and using CRM/EMR systems.