Inside Sales Associate | Technology & Security Solutions

The Staff Pad; Detroit (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

SEP retirement program

Career advancement and training

Profit sharing

Job summary

The Staff Pad has partnered with a leading distributor of security, low-voltage, and technology solutions to identify an Inside Sales Associate for their Detroit, MI location. This role focuses on building relationships, identifying opportunities, and delivering excellent customer service to drive branch growth.

The ideal candidate will have 3+ years in inside sales, strong communication skills, and experience with CRM/ERP systems.

Qualifications

• Associate degree or equivalent combination of education and relevant sales experience preferred.
• Minimum of 3 years of experience in inside sales, business development, account management, customer service, or a related field.

Responsibilities

• Develop and maintain customer relationships and identify sales opportunities.
• Provide product expertise and technical guidance based on customer needs.
• Collaborate with operations, purchasing, logistics, and accounting to ensure seamless order fulfillment.
• Document activities and manage opportunities in CRM and ERP systems.

Skills

Relationship-building

Verbal and written communication

Multi-tasking

Problem-solving

Self-motivated

Education

Associate degree or equivalent

3+ years inside sales experience

Tools

CRM platforms

ERP systems

MS Office

Job description

Inside Sales Associate | Technology & Security Solutions

Detroit, United States | Posted on 10/08/2026

The Staff Pad has partnered with a leadingdistributor of security, low-voltage, and technology solutions to identify anInside Sales Associate for their Detroit, MI location.

This is an excellent opportunity for acustomer-focused sales professional who enjoys building relationships andhelping customers identify the right solutions for their business.

Schedule: Full-Time

What You’ll Do

The Inside Sales Associate develops and maintainscustomer relationships, provides product expertise, identifies salesopportunities, supports existing accounts, and works closely with customers,vendors, and internal teams to ensure accurate order management, timelyservice, and successful project outcomes while contributing to branch growth.

Key Responsibilities

• Build and maintain strongrelationships with existing customers while identifying opportunities toexpand business
  
• Prospect and engage new customersthrough outbound calls, email outreach, referrals, and other businessdevelopment activities
  
• Follow up on leads, quotes, andopen opportunities to maximize sales conversions
  
• Provide product recommendations andtechnical guidance based on customer needs
  
• Serve as a primary point of contactfor customer inquiries, orders, and service requests
  
• Resolve customer concernsprofessionally and proactively while ensuring a positive customerexperience
  
• Utilize CRM and ERP systems todocument activities, manage opportunities, and maintain accurate customerrecords
  
• Collaborate with operations,purchasing, logistics, and accounting teams to ensure seamless orderfulfillment
  
• Stay informed on industry trends,emerging technologies, and product offerings through ongoing training andprofessional development
  
• Consistently achieve sales, margin,and customer engagement goals established by leadership
  
• Maintain accurate pricing, order,and customer information while adhering to company policies and procedures
  
• Support branch initiatives andcontribute to overall team success
  

What We Are Looking For

Qualifications

• Associate degree or equivalentcombination of education and relevant sales experience preferred
  
• Minimum of 3 years of experience ininside sales, business development, account management, customer service,or a related field
  
• Experience within low-voltagesystems, security products, surveillance, access control, electricaldistribution, technology solutions, or a related industry is highlypreferred
  
• Strong interpersonal, relationship-building,verbal and written communication skills
  
• Strong problem-solving, critical-thinking,multi-tasking skills in a fast paced environment
  
• Proficiency with CRM platforms, ERPsystems, MS Office, and other business software tools
  
• Self-motivated with an ability towork independently while contributing to the team
  
• Commitment to deliveringexceptional customer service and support
  

What Success Looks Like

• Consistently growing and retainingcustomer accounts
  
• Building trusted relationships thatlead to repeat business and long-term partnerships
  
• Achieving sales and profitabilityobjectives
  
• Delivering responsive,solution-oriented customer support
  
• Contributing positively to teamculture and branch performance
  

What You Can Expect:

• Competitive Compensation
  
• SEP Program – 100% of thecontribution towards eligible employee retirement
  
• Career Advancement, Profit Sharingand Training with exceptional and continued education
  
• Profit sharing, professionaldevelopment, product training, and career advancement opportunities
  
• Stable, growth-orientedorganization with a strong reputation in the industry
  
• Collaborative culture focused oncustomer success, continuous improvement, and employee growth
  

Join a team where your expertise, initiative, andcommitment to service will make a meaningful impact while supporting yourlong-term career growth.