Inside Sales Associate | Technology & Security Solutions

thestaffpad; Dallas (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental & vision benefits

SEP Program for retirement

Career advancement

Profit sharing

Professional development

Strong company reputation

Collaborative culture

Job summary

thestaffpad is seeking an Inside Sales Associate in Dallas, TX to develop and maintain customer relationships, provide product expertise, identify sales opportunities, and support account management. You will collaborate with customers, vendors, and internal teams to ensure accurate order management and timely service.

The role requires a minimum of 3 years in inside sales or related fields, with experience in low-voltage or related industries preferred.

Qualifications

• Associate degree or equivalent combination of education and relevant sales experience preferred.
• Minimum of 3 years of experience in inside sales, business development, account management, customer service, or a related field.
• Experience within low-voltage systems, security products, surveillance, access control, electrical distribution, technology solutions, or a related industry is highly preferred.
• Strong interpersonal, relationship-building, verbal and written communication skills.
• Proficiency with CRM platforms, ERP systems, MS Office, and other business software tools.
• Self-motivated with an ability to work independently while contributing to the team.
• Commitment to delivering exceptional customer service and support.

Responsibilities

• Build and maintain strong relationships with existing customers while identifying opportunities to expand business.
• Prospect and engage new customers through outbound calls, email outreach, referrals, and other business development activities.
• Follow up on leads, quotes, and open opportunities to maximize sales conversions.
• Provide product recommendations and technical guidance based on customer needs.
• Serve as a primary point of contact for customer inquiries, orders, and service requests.
• Resolve customer concerns professionally and proactively while ensuring a positive customer experience.
• Utilize CRM and ERP systems to document activities, manage opportunities, and maintain accurate customer records.
• Collaborate with operations, purchasing, logistics, and accounting teams to ensure seamless order fulfillment.
• Stay informed on industry trends, emerging technologies, and product offerings through ongoing training and professional development.
• Consistently achieve sales, margin, and customer engagement goals established by leadership.
• Maintain accurate pricing, order, and customer information while adhering to company policies and procedures.
• Support branch initiatives and contribute to overall team success.

Skills

Inside sales

CRM proficiency

Communication

Industry knowledge

Education

Associate degree

Tools

CRM platforms

ERP systems

MS Office

Job description

Schedule: Full-Time

What You'll Do

The Inside Sales Associate develops and maintains customer relationships, provides product expertise, identifies sales opportunities, supports existing accounts, and works closely with customers, vendors, and internal teams to ensure accurate order management, timely service, and successful project outcomes while contributing to branch growth.

Key Responsibilities

• Build and maintain strong relationships with existing customers while identifying opportunities to expand business
• Prospect and engage new customers through outbound calls, email outreach, referrals, and other business development activities
• Follow up on leads, quotes, and open opportunities to maximize sales conversions
• Provide product recommendations and technical guidance based on customer needs
• Serve as a primary point of contact for customer inquiries, orders, and service requests
• Resolve customer concerns professionally and proactively while ensuring a positive customer experience
• Utilize CRM and ERP systems to document activities, manage opportunities, and maintain accurate customer records
• Collaborate with operations, purchasing, logistics, and accounting teams to ensure seamless order fulfillment
• Stay informed on industry trends, emerging technologies, and product offerings through ongoing training and professional development
• Consistently achieve sales, margin, and customer engagement goals established by leadership
• Maintain accurate pricing, order, and customer information while adhering to company policies and procedures
• Support branch initiatives and contribute to overall team success

What We Are Looking For

• Associate degree or equivalent combination of education and relevant sales experience preferred
• Minimum of 3 years of experience in inside sales, business development, account management, customer service, or a related field
• Experience within low-voltage systems, security products, surveillance, access control, electrical distribution, technology solutions, or a related industry is highly preferred
• Strong interpersonal, relationship-building, verbal and written communication skills
• Strong problem-solving, critical-thinking, multi-tasking skills in a fast paced environment
• Proficiency with CRM platforms, ERP systems, MS Office, and other business software tools
• Self-motivated with an ability to work independently while contributing to the team
• Commitment to delivering exceptional customer service and support

What Success Looks Like

• Consistently growing and retaining customer accounts
• Building trusted relationships that lead to repeat business and long-term partnerships
• Achieving sales and profitability objectives
• Delivering responsive, solution-oriented customer support
• Contributing positively to team culture and branch performance

What You Can Expect:

• Competitive Compensation
• Comprehensive Medical, Dental & Vision benefits
• SEP Program - 100% of the contribution towards eligible employee retirement
• Career Advancement, Profit Sharing and Training with exceptional and continued education
• Profit sharing, professional development, product training, and career advancement opportunities
• Stable, growth-oriented organization with a strong reputation in the industry
• Collaborative culture focused on customer success, continuous improvement, and employee growth

If you are a motivated sales professional who thrives in a fast-paced environment and enjoys building lasting customer relationships, we encourage you to apply. Join a team where your expertise, initiative, and commitment to service will make a meaningful impact while supporting your long-term career growth.